Whataburger — Restaurant in Marble Falls

My wife and I have been stopping here off and on for some ten years. I’ve seen lots of changes in the food, especially since the company sold out to some big wigs out of state. The price of a burger or chicken sandwich has basically doubled for less quality food. I typically get the spicy chicken and it has historically been good. But I just got back from a Sunday night trek and stopped in about 6 p.m. to get my spicy chicken and it was so disappointing. It came out way too quick. The girl up front called my number and stared at me unwilling to take the few steps that it would take to bring me the food. Why did you even give me a number for my table? She wasn’t busy. No one was at the counter and no one else was waiting for their food inside.

The fries were ok, but the sandwich was like eating a cold wet gym sock. Somebody was in a hurry because the bun was untoasted mush and the cheese and veggies were ice cold like someone had them in the freezer so they’d last longer. The tomato was a mushy, icy disaster - not fresh. The veggies and cheese were so cold that it made the rest of the sandwich this cold, mushy mess. I was so angry and in such a hurry to get home, I ate it begrudgingly, used the bathroom and gtfo of there - then had the whatagurggles the whole hour drive home. I paid $15 for a spicy, soggy belly bomb of a mess.

There were pubies in the bathroom sink and the bathroom trash was overflowing. I’m never going back. I used to love whatasleazy. I grew up eating this food in South Texas, so to see it become this expensive disaster is just...

Pretty good burger, Walter. Far as I can tell, I haven’t died eating these Whataburger’s . That said, I have spent the last few years building up an immunity to fast food. But not gonna lie, this location , seriously struggles with taking money and putting burgers in bags. Yes, I’m talking about the wait time. Now I know what you’re Thinkin. This guy is a pirate. He’s never put a burger in a bag in his life.. how could he know their struggle? Correct. I do not. I am simply saying it doesn’t take 20 minutes to cycle 4 cars through a drive through line. Isolated incident? Hardly. It’s been like that at this Whataburger as far back as I can remember (somewhere around 2012). I love Whataburger, but I cannot count up the number of times I have pulled out of this parking lot and gone to Chick-fil-A. Moral of the story: don’t go to this Whataburger on a busy Sunday without a good book. I’m not disappointed at the employees I’m just disappointed at the lack of reviews pointing this issue out. (Looking at you, Nate the great. Yeah, we see you.) Food was fantastic. Quality control excellent. Store employees, friendly, and helpful. I suggest putting everybody on a highly incentivized pay raise program for six months and see what happens. Don’t scoff, corporate. I know...

Don’t ever waste your time and money at this Whataburger location. My mom and I went here this morning for our regular morning drinks, and my mom asked specifically for a MEDIUM CUP OF ICE! Well, we pulled up to the drive through after waiting for twenty minutes in a short line (which is another problem here), the cashier (who appeared to be a short middle-aged woman with grey hair in a bun), failed to produce the ordered cup of ice; after my mom asked her again, she handed my mom a TINY cup. When my mom confronted her about this, the cashier said that she would have to charge my mom extra for my a medium cup because it supposedly “wasn’t in the order”, when my mom explicitly requested it in the order, and they never before charged my mom extra for the medium cup even when it did appear in the order…After my mom told her “just forget it”, the lady through the cup on the ground and swore at my mother as we drove off. I don’t what this lady’s name is, but she must be dismissed for her unprofessional conduct and failure to uphold the oath of the “customer is always right”. But also, every cashier here is abysmally slow and cannot seem to comprehend simple orders, so you’re just better off crossing this place...