This place needs to find help that are willing & aware of the restaurant business. The help staff is very unwilling to help satisfy customers. They were very SKIMPY on the entree. I ordered broccoli & beef w/ steamed white rice to go, with an egg role. Mind you this was at 3:00p on a Monday afternoon....not peak time. They did NOT have ANY egg rolls available & subtituted w/ crab rangoon, which was fine (I like them as well).....EXCEPT, the staff who prepared the order was evidently unaware of how to put the order together. They used, I would say a 6×6 styrofoam vessel to put the take out in. Now mind you, it was divided into 3 sections. 2 small sections at the top & 1 full section at the bottom. They put the entree in the top right corner, mostly broccoli (warm & mostly raw, not al-den-tay), maybe, a couple of slices of beef. The whole full bottom section was the rice. The upper left were 3 crab rangoon. I had 2 times MORE side (rice) than entree 😠, putting the crab rangoon in the same container as the entree & side, totally messed up the crab rangoon, this appetizer was suppose to be hot & crunchy, warm & soggy, which is exactly what happened putting it all together❗ VERY disappointed in staff & order preparation. WOULD NOT RECOMMEND TO ANYONE!, at least NOT until they get some knowledgeable staff in there that knows how to put a meal together, whether it be to eat in, OR TAKE OUT.....
P.S. I would have put -0- stars as a review, but unfortunately, THAT, was...
Read moreThe food here is great. The service during the order process is good but... what happened is no fault of Panda Express but what happened after is. Our family ordered in to take out. My wife whose glasses are transitions were still dark from entry. She left the building before me, and walked outside. The dark lenses, black concrete parking stop and it being in the shadow of the building with a bright overhead sun, she did not see the block and hit the concrete full steam with no time to brace. She could not get up for a full 10 minutes then was able to sit in a patio chair for another 10 minute before she could stand. Her knees took the full impact. A couple of great people gathered to help and offer assistance. Even though they had no customers at that time, not once did an employee of Panda Express bother to come out to see what happened, if we needed an ambulance or even to offer a glass of water. The front of the building is all glass by the way. They had to notice her on the ground if anybody glanced outside. Like i stated earlier, the food and service was good, what happened was no fault of Panda Express but i feel customer care could extend beyond the ordering process. A simple.."are you ok" would...
Read moreIt is a drive thru Chinese place .... The noodles were obviously rushed and under done .... The food was very basic in flavor ... Not exiting to eat ... But it was food ... Had plunty of it to eat ... But for almost 30 bucks for 3 people ... I think we could of had a much tastier meal across the street at a buffet for the same price ... They did however allow.us to sample.anytjing and everything before we bought our meal and insisted we try it all .... So by the time we made our choices we were already no longer starving ... To be fair i didnt dislike.my choices ... Just that they wete underwelming as far as the overall flavor profile being anything more than your basic version of something ... They certainly made the food to fit almost any pallet because it certainly wasnt exploding eith flavor .... But it was a decent meal ... I say middle.of the road ... I give it 3 out of 5 stars because i can imagine it being better ... Or at the very least cheaper for...
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