I don’t usually leave reviews, but my experience tonight was terrible. I drove from Big Bay with my son to have steak dinner. Upon arrival the building was so cold. We had to move from the first table we got seated at. We ordered as usual and the wait seemed a little longer than usual, but salad and rolls were good. Finally our food came out and our steaks were raw on the inside, not rare, raw. We both ordered medium rare. They took them back and at least enjoyed our shrimp and potatoe. So by now I’m already disappointed. The servers were doing their job just fine. By no means did they do a bad job. After another long wait they returned with our recooked steaks and said you get another potatoe and another mashed! Yay! Not! Our steaks were just as raw as the first time. Now the manager says I can leave these here or take them back. I said take them, I don’t want them. He said what should I do… I said charge me for what I ate, I’m done at this point. In the mean time they offer to refill my son’s pop and brought him back the wrong pop. They brought diet. It’s so cold my son is in his ski jacket. Finally our server comes back with our bill and only charged me for my beer. Never again to see a manager apologize or offer a gift card to come back and try again. I paid my bill and tipped our server and trainee more than adequate because it was not her fault. They blamed the cold on the rushed construction of the building and the cold temps. I said there are codes that buildings are built to, but anyways I won’t be back til they have heat at least if I go back at all. I usually brag how consistent they are compared to local restaurants. Tonight was a fail, but I got to spend time with my son. The shrimp, salad, and...
Read moreI've heard many tales about Texas Roadhouse, and I was incredibly excited to try out the food after I found out this restaurant had just opened! I was not disappointed!! You can smell the food from outside, and you're greeted with music before you even walk in. I came in by myself and was greeted with all of the servers line dancing to Footloose! It's definitely an awesome first impression.
I was served by Sabrina, who was incredibly patient with me, given it was my first time at Texas Roadhouse. She offered suggestions to me, including fried pickles. I also ordered an 11 oz medium sirloin steak with green beans and steak fries. All of the food was incredible, and you can tell that the servers and cooks put love into their work. The steak, in particular, was tender and very juicy.
I got a red raspberry lemonade for my initial drink. After I finished, Sabrina suggested I try out red raspberry and blackberry lemonade mixed together. I agreed, and she even put a little lemon in it! That drink mix was absolutely delicious and leagues better than just red raspberry by itself.
My total came up to $33 and some cents. I expected it'd be somewhere around $50, but I was pleasantly surprised by the actual total given the huge servings they provide you!! I had to take some to go - I don't have a Texas-sized stomach yet, but I'll definitely be chowing down the rest of those yummy rolls once my stomach is empty again!
Thanks to Sabrina and the team for a great first time at Texas Roadhouse. I will absolutely be returning here during my next semester at NMU, and I'll be sure to bring some friends and my...
Read moreAs a frequent regular and someone with over 20 years in food service, I have to say, the Marquette Texas Roadhouse consistently delivers an incredible dining experience. My go-to, the top sirloin cooked medium rare, is always perfection – juicy, tender, with beautiful sear marks and perfectly rested. Their fried catfish is a revelation; it's the best I've had outside of the South or my own grandma's kitchen – crispy outside and fluffy inside. My girlfriend and I always enjoy the delicious Cactus Blossom to start!
What truly stands out is the impeccable timing and well-trained staff. You guys seem to have your timing down to a science, and while most people don't notice it, I do, and it's perfect. Every visit confirms that everyone is excellent at their job, from the kitchen to the front of house. The host staff is particularly fantastic and welcoming, especially the skinny, flamboyant blonde boy – he's an absolute doll and truly exceptional. The atmosphere is always fun and and energetic, and the birthday service is hilarious and a blast. We love watching the line dances too!
The mobile app is incredibly useful, especially being able to add our party to the waitlist on the way. While I haven't tried takeout yet, given the consistent perfection of the food, I'm sure it's just as great. This is hands down the best restaurant in Marquette, and you absolutely cannot beat the prices for a steak. It's often cheaper to eat here than to cook a steak dinner at home! Keep up the amazing work, you guys are...
Read more