Ordered and waited to go pickup 50 minutes later as stated on the order page. When I arrive, people in line continue to get served and waited on at the "Pick up here" area and I was ignored until I finally asserted myself. Then I was told my order was in the queue. In the queue? They hadn't even begun to make my order yet. What's the point of ordering ahead if they don't even make your order until I arrived anyway? In fact, I watched a couple who ordered while I was there, get their pizza, eat, and leave before I finally received my order. I usually never write poor reviews, because businesses try their best and I like to give the benefit of the doubt. But, they may want to rethink their online ordering capabilities or shut it down until they have a better system in place to handle online orders. I understand the business just opened and they have to work out kinks, but I can see from reviews that my experience is not the first time this has happened. Total length of time to receive my 2 pizzas: ordered online, waited 50 minutes, then waited an additional 20 minutes at the restaurant. 70 minutes when ordering ahead. :( I hope they improve because they have a great location, facility looks nice, and they can actually make their pizzas pretty quickly when you order in person. I wish them success, but please review your ability to offer online orders at the moment, otherwise you might turn off customers who are expecting online ordering to be more...
Read morePlaced an online order and stood at the pickup order sign and wasn't acknowledged for close to 10 minutes. There were people at the register, but not even a hi, or can I help you. I've ate here twice since it opened. It's always nice to have more food options in Marquette, but something is missing. The bread is really flavorless. It's topped with a bunch of toppings, but it doesn't change the fact that the base is just plain bread. Ordered cheese bread and there wasn't much flavor at all.
*edit, changing to a 1 star. Tried once again today and read on the menu that a side Ceasar salad was $5. When checking out it was $7. When asking about the price difference I was told prices just went up today. See photo for said $7 salad. Literally lettuce dressing and a couple croutons. Lettuce was also going bad. Literally a joke,...
Read moreMountains of toppings and custom options mask a bland and flavorless pizza. A step or two down from college dining hall quality.
If your idea of pizza night involves 15 things on top of cheese, sauce, and crust, then this may work for you. But if you strip it down to the core fundamentals of what makes a pizza good, you’ll see how much improvement needs to be done to their recipe. We ordered a classic cheese to see what the actual foundation was like, and it barely tasted like anything.
Pizza@: add garlic, olive oil, more basil, salt, and some black pepper to your sauce; it’ll go a long way to getting people to come back.
Signed, New Yorker who grew up on NY pizza
Otherwise, the people working there were friendly. They can only do so much with an...
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