Anthony's Pizza — Restaurant in Martinsburg

I WAS a long time customer of Anthony’s but especially this specific Anthony’s location, they were my go to regular ordering place. Great drivers, got my food right from online orders, never once had a bad experience. Until today. I was delivered the wrong food (which I can not eat) and was rudely told that I was wrong multiple times by the manager on duty. There is a very big difference between a ham and cheese and an Italian (3 meats and a cheese) yet the manager continued to argue with me.

The manager on duty was completely unprofessional, continued to try and talk over me and was very argumentative not only with me but also with his employee about the order before even listening to what the issue was. Completely tried to brush it off as a vendor change in the hallmark, it’s now turkey ham (which I believe zero of) which he told me four times until I raised my voice stating there were 3 meats on this sub, not 1.

I was not given an option for a refund for my food even when I specifically asked for one. I was offered a PARTIAL credit that can only be used there. How are you not going to refund the entire order when 2 of the 3 things ordered are not just off but completely wrong and not edible? I am actually allergic to what I was given and almost ate it. What if I ended up in the hospital from it?

Very poor customer, I will not be returning to that location or any others that are under the same umbrella. When I told him this was unacceptable and I would be calling the owner on Monday, he responded stating that I was threatening him. If he had an ounce of customer service skills and a better attitude, I probably would have been ok with a credit that an only be used there but don’t tell me I’m wrong four times and not expect me to speak to your manager manager.

I will be reaching out to the owner...

Cool Vibes and Outstanding Service: A Haven for Pizza Aficionados

Tucked away in Martinsburg, WV Anthony's Pizza isn't just a dining spot – it's a destination where every visit feels like a culinary adventure. Boasting a laid-back and inviting atmosphere, this hidden gem has become a beloved haunt for my family and me.

From the moment you walk in, you're greeted by a wave of cool vibes that instantly put you at ease. The ambiance is effortlessly chic, with funky decor and cozy seating arrangements that make it the perfect spot to unwind with friends and family.

But what truly sets Anthony's Pizza apart is its exceptional service. The staff goes above and beyond to ensure that every customer feels valued and appreciated. Whether you're a regular or a first-time visitor, you're welcomed with warm smiles and genuine hospitality that makes you feel like part of the family.

And then there's the food – a mouthwatering symphony of flavors that never fails to impress. The pizzas are crafted with care, each bite bursting with freshness and quality ingredients. From classic favorites to inventive creations, there's something on the menu to satisfy every craving.

But it's not just about the pizza. The menu also features an array of delectable options, from cheesy cheese steak subs to hearty pasta dishes, all prepared with the same attention to detail and passion for great food.

In summary, Anthony's Pizza is more than just a place to grab a bite – it's a haven for pizza aficionados and food lovers alike. With its cool atmosphere, amazing service, and friendly staff, it's the kind of place that keeps you coming back for more, time...

Been ordering from Anthony's Pizza weekly for over a year. We generally order late at night due to our schedules. Last night we place our standard order Steak n Cheese and a Spinach Calzone. As usual the Steak n Cheese was Delicious BUT... the Calzone was under cooked the dough was way undercooked. Being that it was late and the store had CLOSED . I was unable to contact the Manager so I waited till today to call and make my complaint. I was told that it was the cheese not the dough REALLY.... I think I know the difference between cheese and RAW DOUG H . The OWNER/MANAGER ,,, REFUSED to replace my food said I should have called last night... HOW CAN YOU CALL IF YOUR CLOSED... He offered me 50% off my order. WHY would I want 50% off my order of food I had already ordered.... I explained to the Owner I still had the food from last night and he stated HE DOES NOT REPLACE FOOD .... We order from Anthonys at least 2x a week and our order comes to minimum of $40 each time. You would think that they would want to keep a Repeat Customer ... Not this Owner... Sad because they do have really good steak n Cheese... Due to the Arrogance Inconsideration and POOR Customer Service We will NEVER order food from them again. In this Economy you would think keeping a repeat customer happy would be #1 policy not this place. I AM JUST SO ANGRY and appalled .. I thought if I post this maybe more people would do the same and Hit Anthony's in their pockets since they like to take your hard earned money and not stand by COMMON CUSTOMER...