Higher Groundz Coffee & Tea — Restaurant in Maryland Heights

I honestly hate to be their first and only bad review, but I have to be honest with myself. I decided to ditch my usual Starbucks run to instead support a local coffee shop and I was actually excited to do so. Upon walking in, I was greeted by the older lady, but it seemed disingenuous like I had interrupted something. The lady was, in great detail, explaining the menu to the 2 people in front of me. She was very chipper with them , and even asked about their day/plans, etc. I can’t help but notice I did not receive the same treatment. Instead she was very short and straightforward with me, didn’t ask me how my day was going, didn’t explain the menu to me (not that I really needed her to considering I had already looked at the menu online), but still. Little did she know, this was my first (and now last) time coming there. It wasn’t until after I told her what I’d like to order that she told me the drink’s ingredients which I was fine with. Prior to that, she did not suggest the “drink of the day” or anything of the sort. I’m a super nice person and I didn’t have a complicated order so I was confused as to why she didn’t try to make me feel welcomed. I mean, I know I don’t have the typical “look” for someone who orders coffee at a Lutheran church, but I thought this was 2025, and not 1955… my money should be appreciated just like any other customer regardless of their physical appearance. While I was waiting on my coffee, another guy walks in and she sparks up friendly conversation with him. Again, he was “the typical look” of course. Anyway, she seemed more chipper as she told me “have a good day” than she did when I walked in to order. It kind of broke my heart that people are still like this. Especially working within a church. A place where everyone should feel welcomed in the house of God. Too bad we are all the same on the inside… the coffee wasn’t that great to have to deal with what I’d call, borderline prejudice behavior.

And no need to respond with “oh, we’re sorry, we treat everyone with appreciation and respect regardless of their physical attributes.” No need because the first...

When I walked into this coffee shop, I loved how Natalie asked “Is this your first time!” Because usually I walk into a place and tell them it’s my first time to get their recommendations. Natalie delivered me an awesome coffee and experience. She was kind enough to ask me my name, go over the menu , and provide me recommendations based of my likes and dietary needs. I don’t think I’ve ever experienced lol any coffee shop experience like that in my life. I got the Higher Groundz Mocha frozen and the most delicious red velvet cookie I’ve ever had in my life! If I could give this place 10 stars I would and best part it’s right across from my office. Probably just canceled my Starbucks rewards today😆 thank you Natalie for making me feel warm and welcome ! I...

Higher Groundz is my favorite and now the only coffee shop I frequent. They have the best tasting coffee, tea, and a variety of other drinks that you’d expect to find from a full-service coffee bar along with the freshest baked items which are made from scratch on site and decorated to perfection. The atmosphere and decor make this the perfect gathering spot for any type of get-together with friends, family, or coworkers. We had our wedding reception here and we loved every minute. One visit and you will certainly become a regular too. They have a rewards program which also...