Not even dog food quality. Yesterday's pick-up meal was the worst food presentation I've seen in the last five years from ANY restaurant.
We've been patronizing this establishment for over twenty years. What used to be quite good has taken a nose-dive over the last twelve months.
This afternoon's pickup consisted of two different meat choices with mixed vegetables and four egg rolls. The egg rolls were burnt (dark brown burnt) and terribly greasy; inedible. The "mixed veggetables" in both meals were largely devoid of carrots (mine had two slivers), snow peas (two), celery (two), baby corn (one), bell pepper slice (two), water chestnuts (two), mushroom slices (six) broccoli (six small pieces). All vegetables were so over cooked as to be mush and limp. No "stir-fry crunch" to anything. The food taste was so bad I had to eat a peanut butter sandwich afterwards to chase away the queeziness in my stomach. And I am respectfully not making any of this up. It was just terrible. However .. they did get the sticky-rice right.
I called China Restaurant to complain and after being told the owner was not there, I had to tell the phone person my story, only to be handed off to the on-site manager to again tell my story .. only to be handed off to the owner (who must have just arrived!) who didn't pick up at all. So I just hung up after being hung out to dry on "hold".
To be fair they did offer to "trade out" my meal(s) for something else. But the foul feeling in my tummy just said "no". But no offer of refund.
And not good for them .. they tried to hang the food quality (limp, overcooked, brown brocolli) on me for letting the vegetables sit too long as if they could possibly have known how long it did/didn't sit. What do I know? Well, I spent over twenty years in the full-service food business before I retired and I know dog food when I see it.
So after more than twenty years patronizing this establishment, you can stick a fork in me because I'm more than done. Never going back. The food was beyond lousy and it appears all these folks seem to want from a long term relationship with their customers is their...
Read moreI’m new to the area and this was the closest Chinese food restaurant, so I thought I’d give it a try.
Sticky tables are a big turn off. I don’t mind old decor and an old school look but dirt and sticky things are not okay. The cleanliness is well below target. Not good.
The service was friendly.
The portion size was good for the money.
The Kung Pao Chicken was mediocre at best. It had a very sweet taste and was not spicy at all. The primary veggie in my Kung Pao was diced celery. The peanuts were added after cooking. The sweet aftertaste was nothing you would expect from a Kung Pao. Disappointing. I will never order again.
The Szechuan shrimp was also very sweet tasting. No spice. They must cater to the local palate, I get that, but you don’t have to make a supposed “spicy” dish so sweet. For the price, I can’t complain that it only had 5 shrimps…
The spring roll was almost entirely the crispy exterior with very little inside and what was inside was mushy. The egg roll was pre-cooked and just reheated. More filling but disappointing nonetheless.
The bathroom was decrepit,...
Read moreFood is trash now!!! I been eating here for yearssssss! Like 10+ years. Idk who they got in the kitchen now or what has been going on but first off, a couple months back they gave me FROZEN brand egg rolls instead of their handmade & I had to return them. They replaced them with the right ones claiming they didn’t have any home made ones at the time due to rush hour.. like what does that have to do with me? Yall didn’t mention this to me not one time after I ordered THREE. Now today the egg rolls are not even filled up all the way and GREASE shot out of them when I bit into it. I uploaded a pic so you can see how much grease came out in the brown napkins I had at home. The general Tso chicken pieces were HARD AS A BRICK 🧱!!!! 80% of the meat was like this.I COULDNT EVEN CHEW IT!! Im not eating here anymore.. they have gone down hill TREMENDOUSLY! Only thing good is the person at the cashier 💯 always super nice...
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