Reservation at 7pm for 4 adults. Didn't receive our beverdges (2 coffees, 4 waters, 1 old fashioned, 1 lemonade) until 755pm. Curdled creamer served. Needed new coffees because we didn't know it was bad until taking a sip. God aweful. Waitress didn't believe us because the cream "looked" normal but when she smelled what was unused she said "ohh, yeppp.... that's definitely bad!"". Had to wait another 20 min to get coffees & she continued to serve every other table but ours, despite our 7pm reservation &despite waiting over an hour for basic beveridges. Finally received the water that we asked for 1hr & 20min later (from diff server that we stopped).
Apps were fine but salad had tiny rotted plum tomatoes that "looked" normal at 1st glance, but 2 of us ate a couple before realizing they were bad like the creamer.
Aporoached 1 hr and 30 min AFTER ordering our food that they ran out of baked potato & asked to select something else, which we did.
Dinner served at 850....3 of 4 entres inedible...pilaf looked like microwaved rice that had sat on the counter a few hours after dinner. Veggies were savagely overcooked and minimal in volume. , 3 of the 4 meals had meat that was drastically overcooked and honestly tasted reheated....we each felt the meat had a microwave texture and taste. In total honesty, each meal was about $40.00 or more, & the price was not an issue, but the quality and experience was less appealing than old gas station food. . Still no bread given to us during appetizer, salad or main.
Server completely neglecting us throughout meal yet other tables were being cared for by other wait staff, and turned over without problem.
When asked if food was okay we conveyed that we were NOT ok with what was delivered but fearful of how long it would take to fix it. The waitresses's attitude was so aggressive & confrontational that we told her we would try to make it work....but after a few bites, it was just horrible despite being hungry. All were different entrees.
I got up from the table to discretely seek management & was told by blonde hostess in hot pink shirt that our waitress in black & white stripes was the manager on duty. Mid 40s maybe?
I asked to speak to her in private about the overall experience & asked her to comp atleast one of the uneaten meals. She agreed & turned her back to me without hesitation & walked directly to our table at breakneck speed. She shocked me when she aggressively interrupted the conversation of my seated guests by putting her hand on the table to command their attention & asked with a loud accusatory voice "so is everyone's food bad??". It was unprofessional, tactless & flat out nasty.
My guests did not respond & looked up at her in shocked, to which the mngr waved her hand in the air, turned her back again & stated loudy "fine! You owe nothing! You can just leave" as she turned her back on us & started to walk away in a hurry. I said " Wait a minute! We are not looking for freebies here! We will happily pay for the food we consumed that was edible (2 coffees, 1 lemonade, salad, 2 appetizers, 1 entree, but the rest of this has been simply horrible."
She turned her back (again) & walked away stating loudly that we owed nothing. ((Not in an apologetic and genuine way but as a means of trying to completely embarrass myself & my guests or an attempt to make us feel like freeloaders)). News flash ma'am, we can afford much better but refuse to eat rotted, curdled, petrified food, & do not tip hostile waitress managers. Who taught you to treat people this way??
A few seconds later she returned & asked if we needed to go boxes, to which everyone simply said 'no thank you'. Food was left on the table nearly how it was served. Been going to The Mill 20+ yrs. Moved to DC a few years ago but always return home to our roots. Will NEVER return.
Happy Birthday Jacki. Sorry you were treated this way on your birthday after driving an hour to meet us here. What an absolutely aggressive & shocking experience the 4 of us had tonight...
Read moreThe Mill is one of the most fun experiences I have ever had dining!
My group and I were laughing pretty much the entire time we were there. The food is definitely ok, but not worth the price. The lamb was gamey, the fish was good (after plenty of lemon) and the other meats may have been slightly undercooked. Not terribly flavorful. For a fancy dining experience, absolutely look somewhere else.
But that's not what made dining here so fun. What made it so fun was the atmosphere and staff. From the caged birds that just had babies, that also left us debating as to whether or not the birds were the horrific result of generations of inbreeding, and the staff not knowing how the restaurant got them, to the meal, this place is an exercise in cautious, well-placed hilarity.
We first ordered waters and a coffee, but had to ask the waitress for the coffee three times before she remembered to bring it. When it arrived it was clear that the coffee had been percolating for hours and was so concentrated that a single drop could coat the tongue. When we asked, the staff was cheerful and amused and more than happy to replace the coffee, but we almost didn't get that second cup as well.
Several of us ordered french fries with our meals, and were given baked potatoes instead. When our food was brought to us, some of it was ours, some belonged to another another table, sitting in and entirely different part of the place. We often had to flag down waiters to get our water/drinks refilled.
When it comes to the staff, they are absolutely a delight. I don't mean that as a back-handed compliment. They really are! They are funny, and personable, and were willing to correct things that went wrong with our orders and meals. But the main thing I have to say about them is, "Drugs are bad."
When one waitress leaned over the table to fill my water, I could strongly smell the results of smoking something other than tobacco. They were all laid back, and fun, but had difficulty maintaining eye contact, and seemed to kind of drift toward and away from our table, that landed us in a place somewhere outside a little place we call Earth. When the hostess brought the bill, she forgot the receipt. When asked for one, she disappeared for some time, before coming back to stare at our table for a good two minutes before admitting she couldn't remember what she was doing just then.
I don't care what anyone smokes, it's just not a good idea to do it before/at work. Although, it did make the experience fun, and interesting.
Dining here is kind of an adventure. It makes you need to keep your wits about you, and be conscious of what you ordered, in order to actually get what you ordered. But it is still a fun and interesting place to visit.
I absolutely recommend it! Just don't order...
Read moreI will start this review with the good, the bartender was attentive, nice, and honestly great. Ive never had a truly poor experience at a restaurant until I went to The Mill and it was truly bad. To start, it took nearly an hour to sit a group of nine after calling 20 minutes early and 3 other people in the restaurant. An empty restaurant and an hour wait after 20 minute heads up. Bartender took care of us very well during this hour wait, so this was not too bad. After being seated, there was no complimentary bread because it was stale and they had not made any this day. So a couple of us had what would turn out to be the best thing of the night, the butter. Within a 45 seconds of being seated we were asked if we were ready to order our entrees, the tablecloth was already dirty and wrinkled, and the bathroom trashes were full. The salads were fine, but the entrees were a whole other deal. Every entree was probably priced 3-4 times higher than what they should be and a restaurant that wants to price themselves as fine dining should actually be fine dining. Fish and chips were ridiculously burnt and black at some parts, and the fries on everyone's entree were maybe a 5.5/10. Mac and cheese was Kraft Mac and cheese with parmesean on top. The burgers were ok, but still over 25$ for something far far far worse than red robin. I ordered a new York steak medium rare, came out 50% well done, and 50% medium well, not even joking half the steak was cooked way more than the other half, don't even know how that's possible. Friend ordered a prime rib rare, came out looking like one of Shaquille o Neil's shoes. Massive, overcooked and grey. Another friend ordered a shrimp scampi for 42$, and they received 8 pieces of shrimp, no pasta, no bread nothing else. The garnish for all these dishes was a single piece of carrot, and 2 kale leaves, not even edible. Baked potatoes were depressing, looked boiled, and just incredibly mediocre. We were comped 3 pieces of cake and the shrimp scampi (didn't even bother to eat it, just sent it back) The New York was supposed to be comped, but ended up being charged for it anyways, but I didn't even care at this point in the dinner, we all just wanted to leave.
So just to reiterate, bar tender was great, other service was questionable, place was empty and somehow unkempt, and the food was bad and priced 3-4 times higher than it should be for the quality. I would recommend quite literally any other restaurant in mccall or the surrounding area than this place. So incredibly...
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