Bertucci's Italian Restaurant

The worst Bertucci's visit I've had in my half-century on the planet.

the line was long so they asked us to sit at the bar. We sat at a high top. We waited about 15 minutes before they came and took our drink orders for the first time. There was no lemonade. About five minutes later they came by to get the drink orders again. Then they came by a third time to get the drink orders again. When they finally got the drink orders they apologized for the delay they said they had been waiting on the cups.

A little bit later we managed to flag down a waitress and place our order. We waited about 20 minutes for the entrees to arrive. After two of the three of us had finished their entrees they decided that would be a good time to bring out the side vegetables that we ordered. They didn't take anything off the check nor did we ask them too.

To future customers of this restaurant I would suggest bringing road flares or something to gain the attention of the wait staff. We just used our arms to wave. Sometimes it worked!

I ordered the soup and salad. In the soup and salad lunch deal you get unlimited bowls of soup. I had one and a half with about a 25-minute wait in between the two. My beverage got refilled when they brought the check after a few minutes of waiting. They enjoyed our friendliness.

the lady at the table next to us turned to us and said they were unreasonably bad today but that they were always long in there delay. As I was leaving the restaurant I mentioned to the manager that it might be good idea to get their act together. She grinned heartily and told me that it's never like this but that they were short two people. I think if they had had another half dozen people there they may have caught up.We were there at 2: 30 on a sunday afternoon so it's not like we were at the center of the lunch or dinner rush. She did not apologize.

On the bright side I got a pretty good parking space and used a relatively clean urinal.