Smoothie King — Restaurant in Memphis

Dear Smoothie King Management,

I am writing to express my disappointment and frustration with the service I received at your establishment today. I visited the Smoothie King Riverdale location earlier today and encountered an extremely unprofessional attitude from one of your employees.

As I pulled up to the window to collect my order, the employee handling the transaction took my money and proceeded to roll her eyes at me before closing the window. This behavior was completely uncalled for and left me feeling shocked and disrespected. When she reopened the window and questioned if I had said something, I politely replied that I was simply trying to understand why she had looked at me in such a manner. However, instead of offering any explanation or apology, she closed the window once again.

To my dismay, the situation escalated as she made remarks to her coworkers, (I saw her mouth moving, but didn't hear what she said) her coworkers then approached the window, presumably to get a look at me, as she had made a comment. Their laughter and lack of professionalism only exacerbated the situation.

I want to emphasize that I am a regular customer of Smoothie King, and I have always enjoyed the quality of your products. However, the treatment I received today was unacceptable and tarnished my overall experience.

I sincerely hope that you address this matter promptly and take appropriate action to ensure that such incidents do not occur in the future. Every customer deserves to be treated with respect and courtesy, regardless of the circumstances.

Thank you for your attention to this matter. I trust that you will take the necessary steps to rectify the situation and uphold the standards of professionalism at Smoothie...

I visited the Smoothie 🥤 King 👑 on Winchester and Riverdale Road. The outside was clean including the landscape and patio. The inside of the store was clean and neat also. I actually came to redeem my birthday reward which was a coconut smoothie, but there system was down that redeem that item. The team leader showed me a list of all the smoothie they sell. I ask her could I make a personal smoothie. She allowed me to do that. So this is what we came up with the name of it is called ( PB Swizzle) No peanut, Butter Sub, Chocolate, Acia, Granola, Strawberries, Blueberries, Banana's, Chocolate Hazzlenut Drizzle. I mean this was very good. When I decide s to get a smoothie again smoothie king on Riverdale Road will be my go to...

I visited 2 days ago and I have been in pain for 2 days! I always order a vegan pineapple and spinach. I typically go to another location but since I was in that side of town I decide on this location. Ordered my smoothie online and went through the drive thru to pick up. Looking at the smoothie in my head I felt like it looked lighter than usual but after tasting it I did not taste any milk but it’s clear that it was full of dairy!!! I’m so very dissatisfied with the lack of competence and mindfulness when it comes to completing orders. Please make sure that your employees know the ingredients and know how to READ!! Vegan means NO DAIRY! This is just another location that I will...