I've always gone to this jack because it's close but it's gotten worse & worse overtime. I'd say about 3/10 times the food is cold or barely warm even though they take so long even w/ minimal cars. I tried the buttery jack 2x this year because I crave how it used to be but it's never the same. The bun is hard & dense; the top one is usaully inedible, the burger sucks usaully overcooked or just dry & it's not even buttery lol. Whatever, I usaully just order tacos for pickup inside, as an EMT with minimal time, but there's been 3 recent occasions where I place it for pickup inside, NOT drive-thru & the doors are locked & they completely ignore you even if you knock loud when they're close to the register. It's not till you stand out there for a long time, knock 3x+ & your orders been done so they finally come bring it to you when they finish the whole drive-thru line. Isn't the point of the app/pickup to have your order done when you get there or before others that get there at the same time as you...efficiency of any sort. I came here in my car, ordered 4 monster tacos & a large fry & jalapeño poppers. Of course doors are locked before 9 so I go in the drive-thru & once I get to the window, 15 minutes after it said my order was done because there were 3-4 cars, I asked the young girl working why they keep closing the inside early & I kid you not she literally just looked me dead in the eye & laughed, then handed me my order???? I was so confused because It was just a super weird reaction I wasn't even sure she heard me right so I asked again and she didn't say anything at all and just was making weird eye contact again so I just asked for my sauce so I can go and she dropped literally all of it outside the bag I was holding out, probably because she was being weird & staring, maybe just seemed high in general but at least she got me more and made it in the 2nd time? I just left bc wtf. So glad there's a new one on Mcall that's only half as bad with all the homeless that live outside it, I still rather go...
Read moreI went in after midnight because we still had a long drive home and I'm pregnant and had to use the restroom really bad. We politely asked the employee if we could use the restroom and she said no because only the manager can open it during certain hours. So my fiance asked if she could get the manager to open it and her response was " I can't have the manager open it for you right now." My fiance told her that im pregnant and i had to use the restroom and all she said was "oh sorry." And she kept saying she can't get the manager to open it. (All being said in a rude tone).. And my fiance started giving her attitude back only because her responses were rude and he was frustrated how it was the second place we stop and they dont let me use the restroom, they don't understand I'm pregnant and its not good to hold it for so long!! He told her that he wants to talk to the manager. She rudely and unprofessionally responded with "you don't need to give me attitude." Then a lady(i think the manager) came out with keys and opened the restroom... That was nice of her but that other lady was super rude and could have handled the situation in a more professional way. It wasn't hard for her to go and get the manager or person in charge. She decided to be rude about it. I've been to other jacks late at night and have used the restroom.. The place is open 24 hours but can't use the restroom!! Worst customer service ever. I don't understand how they hire employees that are so...
Read moreI haven't had Jack in the box in many years. They closed down where I am from years ago. So I was looking forward to a visit. We stopped in this Jack in the Box for breakfast. It cost us more than I expected, but not drastically so. The store looked to be clean in appearance. This Jack in the Box shares a building and pass through gate to a gas station. It was closed when we were there. Even though both businesses were open for business. We were the only people in the restaurant , but it took a little bit for our food to come out. We took it with us and ate minutes later. The breakfast was OK. I got a croissant sandwich and a biscuit sandwich to try both. The croissant was the better of the two being much more moist and frankly had a better taste. The biscuit was typical dry biscuit. It broke apart as I ate it. But it wasn't bad. If it was more moist like really good biscuits are, it would have been better. What I took away from this breakfast visit was that Jack in the Box did away with the normal sandwiches that were a whole better when they were on rolls. But for some reason, Jack in the Box decided to do away with the one item that I remembered as being great. My breakfast wasn't bad. But it wasn't all that good either. Yes I would probably stop back in this Jack in the Box if the need arose. But probably to try a burger instead. Because frankly, my memories of Jack in the Box breakfast has been ruined. It wasn't terrible. But it wasn't all that great for the...
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