Terrible experience. Ordered pizza online at 4:15 with an estimated 5:00 delivery time. Called at 5:30 asking what's going on. Met with a person answering saying to call back in 20 minutes as they are too busy. I Inform them I ordered over an hour ago. They take 10 minutes checking on the status. They tell me one of my 3 pizzas are done. They said they can put me on the top of the queue, but just ask for them to cancel and a refund. No apology. Fast forward to 7:30. Pizza delivery guy shows up, I explain the situation and tell him I don't want the delivery. He tries to convince me to just take the pizza since he was already here. I send him on his way and call back the store. After getting hung up on once and another 10 minutes on hold, they inform me they will actually refund/cancel (which did happen) the order. Final words from the manager.... "better luck next time". Called corporate the following day as I felt the owner of the location should be notified of what's happening at his store but never got any follow up from them or the store. Turned me off to that location and Hungry Howie's as a...
   Read moreMy experience with them is always horrible I have ordered them three times one time which I had to have them pick up the pizza from delivery which I've never had to have anybody do before because there was hair on my pizza my pizza is never warm when I get it and I've called them 40 minutes before closing before and they've told me they're not taking any more orders for the night however Jet's Pizza in Haslett was five minutes from closing on the same day and delivered it to my door was super courteous I absolutely love Jets now and will never order from hungryhowies again it's a waste of money and old and cold never been treated so poorly by staff at any pizza place ever I'm not a picky person at all and I've never wrote in a review about any fast food or pizza place. That's how horrible my experience was with hungryhowies in Haslett Michigan also took an hour and 15 minutes to get to my house which is literally a mile away from Reading other people's reviews I see there's more people who have hair in their food often maybe somebody should report them to the...
   Read moreReceived my pizzas and found that the deep dish that I ordered was essentialy inedible, they forgot the dipping sauce, and didn't even apply the flavor on the crust of my other pizza. Three slices of the deep dish were just crust bubbles, and the edges weren't burnt. I called the store and informed them of this and they offered a re-make or credit. I asked for the re-make and they said it would be out in 45 minutes or less. At the hour fifteen mark I decided to cal as I still had not received the pizza. no one knew what I was talking about and no remake had been made. I decided to take the loss and will no longer be ordering Hungry Howies.Do not waste your time on this store, it has been nothing but issues since they moved.
Web order 33 on 12/21/2023 at 5:47 pm at hungry Howie's 2160 W Grand River Rd...
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