JINYA Ramen Bar - Fairfax — Restaurant in Merrifield

JINYA Ramen Bar in Fairfax is truly a gem in the Mosaic District. As a ramen lover, I have visited numerous ramen spots, and I can confidently say this is one of my favorites. The restaurant boasts a beautiful modern ambiance that adds to the overall dining experience.

Upon entering JINYA Ramen Bar, you are immediately greeted by a warm and welcoming staff. The service here is impeccable, with attentive and friendly servers who are always ready to assist you with any questions or recommendations.

The menu at JINYA Ramen Bar offers a wide variety of authentic ramen dishes that are guaranteed to satisfy any craving. From the rich and flavorful Tonkotsu ramen to the spicy and tangy Spicy Umami Miso ramen, each bowl is expertly crafted with attention to detail and quality ingredients. The portion sizes are generous, ensuring that you leave the restaurant feeling satisfied and fulfilled.

One aspect that stands out at JINYA Ramen Bar is their commitment to using fresh and high-quality ingredients in their dishes. From the tender chashu pork to the perfectly cooked noodles, every component of their ramen is of top-notch quality. Additionally, the restaurant offers a variety of customizable options, allowing you to create a bowl of ramen that suits your individual preferences.

What sets JINYA Ramen Bar apart from other ramen spots is their dedication to providing a memorable dining experience. The modern decor, comfortable seating, and tasteful lighting create a cozy and inviting atmosphere. Whether you're dining alone, with friends, or on a date, the restaurant offers a perfect setting for any occasion.

If you're looking for a delicious and satisfying ramen experience, JINYA Ramen Bar in Fairfax is an absolute must-try. With its beautiful modern restaurant in the heart of Mosaic District, attentive staff, and delectable ramen options, it is hard to find a flaw in this dining establishment. I highly recommend visiting JINYA Ramen Bar and indulging in their mouthwatering bowls of ramen. It is sure to become one of your favorite...

4/7/24

We had an early lunch since we skipped the hotel breakfast. I think they had just opened.

We were taken to an "outside" area without asking us: inside or outside. And there weren't any people inside... It's a heated area, so ok, we will roll with it.

Hubby wanted hot tea, but they don't have that... um, what kind of Japanese restaurant doesn't offer hot tea?! Hubby got a cold matcha tea, and I got a Hibiscus drink. My Hibiscus was good, but hubby Matcha was not sweetened... Fine, he will stick to water and get a coffee at the hotel, and we moved on to our order.

So a min before our food came out, the waitress places a couple with their dog right next to us. Meanwhile, there were plenty of open tables away from us. I'm allergic to dogs. So we asked to move inside when the lady came with our food. That simple request seems to have confounded everyone as they stare at us like we had horns on our head... so we went inside, and it seems many more people had come in since we sat down outside. So we sat down at an empty table amongst all the new customers all chowing down on their food. How did they get their food before us when we were there 1st? Things that make you go hum...

That simple act seemed to mean we were no longer going to get service... Saw a man that looked like management stop and talk to the customers around us but he never looked as us and just walked right pass...

Anyways when we finished hubby had to get up and walk to someone to get the check so we can pay and leave.

Now to the food

Tonkatsu Black I'm not sure why this was called black, I didn't see nor smell black garlic. It was just meh

Fried Chicken Was actually good

Pork Bao Asked for no cucumber but came with it. Good thing it's easy to remove. It was ok, the pork piece was smaller than the bao...

I like to think I'm fair and give people a chance because they might be having a bad day. I try to curb my reviews by saying positive things as well as constructive criticism. But this was an awful and awkward...

I know it’s hard to still provide food service during pandemic. However please try to maintain a decent customer service. Or there are so many other good ramen places in the area. The competition is good.

Update to manager’s response: I understood the 50% capacity issue. I didn’t dwell on that and ordered takeout right away.

Regarding takeout, there was nobody at the reception desk to check for status. There was no waiting area so we had to sit on the bench in front of the next door restaurant. So we couldn’t see the waiter coming to the patio. I “caught” a waiter to serve dishes on the patio 25 minutes later. He impatiently responded “oh it takes that long”, but the receptionist told us 10 minutes. The waiter went inside and asked about our order with the receptionist who actually sat at the bar but she still ignored the request. The waiter went to a table with couple of bags, got the takeout for us and blamed us for not checking with the receptionist.

All added up to my review that I didn’t think it’s decent service. Let’s not even compare the service provided by regular restaurant for takeout. Think about the service customer can get from fast food chain like Chick-fil-A.

I never expect “special” treatment from restaurant manager. Jinya used to be our go-to place for ramen. The review was sent as a reminder that service quality is really important. Apparently the manager tried to keep blaming me. I never expressed disappointment on 50% capacity but the manager considered I was “frustrated” about it and thus made an unreasonable picture of me.

No matter how popular a restaurant can be, the speed of going down could be fast too. Haven’t we seen enough examples in this area already?

To show the appreciation that we used to enjoy the time in Jinya during the past years, here I upload the photos taken in 2016 when we had our...