Barceloneta Miami — Restaurant in Miami Beach

I normally don't write reviews on restaurants, but I recently visited this place with my family and had a horrible experience. The service was extremely poor and filled with excuses. We ordered around 5-6 tapas and only two arrived within 30 minutes, the rest of our tapas never made it to the table, even after we asked our waitress two times where the tapas were. We waited for the tapas for over an hour and a half! Then our main courses did not all arrive at the same time, even though when we asked for our food, we were told that they normally bring the food all at the same time. Well that didn't happen! On top of that, one of my family members never received her food. She ordered the steak and after an hour and half of waiting, we asked for the manager because the waitress was avoiding us after asking for the food twice! When the manager finally arrived, all he did was give excuses as to why the food was late (tapas and main course). He said that they have over 100 people there and sometimes the food takes long to come out. So we said "you mean to tell me that the reason that our 4 tapas/appetizers didn't come out after 1 1/2 hours is because there's over 100 people? There's a table next to us that came 30 minutes after us and yet received their tapas within 15 minutes, AND WE ORDERED THE SAME TAPAS!" He continued to make excuses as to why the food was running late. My family member's steak finally arrived and it was COLD! We were very upset as we did not even get an apology! The only thing they did for us was take off the amount of the steak on the final bill. Really? after waiting over an hour for some of our food and also our tapas never coming out? On top of that, our waitress with the red hair was avoiding us? This was a horrible experience, and if I could rate this place with 0...

I've walked past this place many times and had always wanted to try the place out. The waiter was rude from the start giving us an odd look like we should not have entered the restaurant. I figured I may have misinterpreted the look decided to stay with a buddy of mine and give it a chance. We ordered the prime NY steak and the pork dish. Our orders came 10 minutes apart which seemed especially odd since the restaurant had only a few tables occupied. The prime NY steak was good, a little over cooked for my taste but in all fairness my friend had ordered it well done so it was not the fault of the restaurant. However; My pork dish was undercooked in the middle and tasteless even though it was prepared in some sort of odd sauce. There was no apology for the delay between our meals nor did the waiter ever asked if we enjoyed it or wanted anything else. Maybe he already knew how I felt by the look on my face or the unfinished raw pork piece I left on the plate. The best part was when the waiter brought the bill to the table I reached for it so my buddy wouldn't try to pay. The waiter then placed it on the table instead of handing it to me. His action seemed intentional and rude. So much so that my friend even commented on it. I never leave bad reviews. Every once in awhile mistakes happen and you get a bad meal. However; there is no excuse for rude service. It costs nothing to be professional or polite. Unfortunately for the restaurant there seem to be a few reviews similar to mine. The restaurant has a great location and cool scene but with bad food and bad service I would not recommend it. Hopefully management will take action and correct the...

This restaurant and its owners/management have no integrity or regard to running a truthful business. If you come make sure you get a receipt at the end of your bill. Your server Noel thinks it’s ok to up charge your martinis on the menu without asking and without the drink even coming out with 3oz of vodka. Those guests who don’t know probably pay for the drink and feel stiffed without knowing. That’s STEALING. Your staff robs guests. Your management gets drunk on shift with his friends. You’re not only robbing guests but putting your liquor license in jeopardy. Your beverage program isn’t even strong. Your cocktails were poorly balanced. Overall I truly expect and am hopeful an owner or partner reaches out. Your business and pockets will be grateful. Start by getting rid of your employees who rob your guests and managers who think being incoherent on the job is appropriate.

(Update Oct 2024) Just to clarify after your response, no, that was not the case. After requesting the receipt and waiting over 20 minutes, the employee returned with the full amount of change. We were able to verify and take a screenshot from the bank showing the adjustment. It seemed clear that he was trying to scam us. We returned the next day to speak with the manager or owner, who was sitting at a table appearing intoxicated, acting like a regular customer. We wanted to share the evidence with them, but no one was willing to talk to us. This is when we decided to leave a negative review, as we don’t want others to experience dishonesty like this when there are plenty of trustworthy businesses to choose...