Big Chicken — Restaurant in Miami Township

Stopped in about 2:00 PM. 1st impression was there were a lot of dirty tables. The bathrooms were disgusting. The food was OK, but save your money and go to Popeyes or KFC for better chicken sandwiches. Fries were hot and delicious. The sandwich is $9 for the MDE compared to Popeyes at $5. The filet is about as big as Popeyes. It is not as tender and juicy as Popeyes or KFC. We didn't like the Shaq sauce. It's like a combination of mayo and bbq sauce and very sweet. The sandwich was flooded in the sauce. It was dripping everywhere, the buns couldn't stay put because they were sliding all over. It was a mess. We went through a ton of paper towels trying to eat it. Our bill was $18.78 for one combo and an extra order of fries. I gave the cashier $20.03 because I had a pocket full of pennies and wanted a quarter back. The cashier started to hand me $1.22 in changed. I told him he just needs to give me a quarter because I already gave him $.03. He was rude and snipped back that it was right. I told him, I couldn't care less about $.03, but didn't care for his response and still wanting to give incorrect change. I just took his change and shook my head at today's youth unable to do math. I would not return to pay double for a sloppy sandwich, rude service, and...

We have been coming to Big Chicken for awhile, regularly driving 45 min just for the food. The last couple of visits we've noticed some small changes, nothing major or out of the ordinary(like changing the type of fries they serve). On this visit though, they changed quite a bit. Drink flavors were changed, menu items changed and no more self service sauces. Again, not a major deal.

The really disappointing part of our visit was the service from the young girl at the counter as well as the food temperature. The macaroni dishes came out barely lukewarm. Went to the counter to address that problem and it took a min or two for them to acknowledge I had an issue with my order. After another couple minutes of waiting at the counter, I decided to go back to my table to eat the rest of my order so it wouldn't get any colder while I waited. They did finally bring it back out to us and it still was barely lukewarm. We gave up and ate what we could and decided this would probably be out last visit, unfortunately.

On the bright side, the chicken sandwich I got was very hot and was still as good as it's been...

First visit. I am impressed! Not open till 11am. No drive thru. Walked in at 11am & about 25 people walked in immediately behind me. I ordered take out but the restaurant has plenty of seating. No outdoor seating however. Staff friendly & courteous. Tried the Nashville Hot sandwich, jalapeño slaw & tenders. Tenders crispy on the outside tender & juicy meat. I thought I’d try the jalapeño slaw even though I’m a traditional slaw guy. I didn’t appreciate the flavor. Won’t get it again. The Nashville Hot sand which was huge. Definitely would not be able to eat while driving. Chicken was enormous. Crispy, juicy & tender. I would have preferred the Nashville hot sauce a bit “spicier” but it was flavorful & enjoyable. Hands down way better than any other chicken joint or fast food sandwich. It will be my go to place when available, even over chik-fil-a or Popeyes. Restrooms & seating area clean. Their pos machine will ask for a tip. Didn’t care for that. I did tip however, this time. The “zero” tip option I assume is hidden under the...