4:30pm Oct 5, 2024 - Coffee is good, but the customer service this time around was straight garbage. We waited in a long line which sucked, but this wasn't a huge issue. The problem we experienced was at pickup. We ordered two chillers and even discuss the topic of receiving one of them as a chiller and not an iced drink, with the cahier. The person that helped us with the order made an honest accident, ordering one of the chillers as an iced drink. At the outside pickup lane we brought this to the female worker's attention when our drinks were handed to us. She just staired at us. We asked if we could get exactly what we ordered, she continued to stair at us. One iced drink was supposed to be a chiller. She stated, "Well, that's what was on the receipt!" We repeated ourselves a third time and she finally walked away with the drink in question mumbling that she would see if she could get the contents of the iced drink blended quickly. The response wasn't rude, but it was definetly in the context that she was making some sort of concession or being inconvenienced. She returned with the drink, handing to me the driver. She quickly turning her back and coldly said, "Have a nice day!"

The comment, "Well, it was on the receipt." could apply only if I has just ordered Sheetz." This definetly isn't that. Sighting the fact that I'm paying nearly $20, I expect to get exactly what I requested and so should anyone making a purchase. Not to mention, as a customer, I was subjected to a tip button on the screen when I cashed out. I paid an extra dollar for what? Usually the tip comes after the service. This senario sure proves that it should! Good day!