Not bad I guess but definitely over-priced for two scoops of ice-cream. I can pay the same amount here in Jersey for literally 3x to 4x times the amount at Holiday or even 2x the amount at Coldstone with a buy 1 get 1 coupon. Their ice-cream is rich, but very basic flavours, and I have family who live around there and can agree.
EDIT: I ended up coming back and Sidney was so hospitable and kind to help us with our order, thus why I updated to 4 stars.
(Edit: From personal experience of going to Coldstone a lot, they give more icecream even if it's slightly more money. And it was a round about when I said 'pay the same amount', which I could if you actually look up the amount. 4 scoops in their waffle cone (which honestly isn't much if you look at a scooper) is $5.37; Coldstone has a Gotta Have It with an accumulation of 4 or 5, and with the addition of hand mixed toppings for $5.75. Unit price, value, and even the quality are better in the latter. And thank God they didn't try to compare with Holiday because that parlour trumps all the ice cream places I've been...
Read moreUpdate: I received a response from the owner, but quite frankly, it was even more disappointing. They pointed to "corporate standards" on why portions are going down and prices are going up. The same corporate that couldn't care less about "the people". The same corporate that DOES NOT patronize it's establishment. OF COURSE their standards would be to squeeze the consumer! 2.5oz scoops are highway robbery and you know. Be careful of another and better business coming to Middletown.
This is why I have such a hard time patronizing this establishment. I'll give 2 stars since they really are good...But they continued to increase prices, while simultaneously decreasing the amount of ice cream given from any given day. The lack of consistency is ANNOYING. Why am I paying premium price for a large, and it's not that much more than the regular??...What happened to respect for the people? Please train properly so that there is more beneficial consistency in portions. There has to be a balance between profit, while still respecting the hard earned money of...
Read moreI have genuinely grown to hate this location. Not because of the ice cream (Brusters is going to be brusters where ever you go) but because of the lack of respect for the customer and what you get with regard to what you pay. This used to be "the place" where you got what you paid for. Just as the person below stated, going up in price and DOWN in portion is insanity! You get more cup that you do ice cream. Given the times we're in, if they dont change, I can't see longevity. 2-3 times a week will easily change to 1-2 times a month, if that...I travel up and down the Easy Coast and frequent Brusters. This is the worst, by far! $8 for a large that's in a bowl half way full is highway robbery. I am genuinely disappointed. And based on the response below, they'll just blame corporate instead of being the voice of the customer to reason...
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