Starbucks — Restaurant in Milford

Every time I go to this location I order the same thing. A venti surprise me drink cold with caffeine. I can always hear the excitement in the voice of the person that is taking my order. I give them full creative freedom to make what they want and I always get something different. Just when I thought there couldn’t possibly be any other combinations I get another new mix. Every time it is an absolute banger of a drink that makes me want even more.

The service is also impeccable. I am always greeted with a smile, and they even ask if I want to try the drink before I leave to make sure I like it. This blows my mind. Everyone is always so excited to hand me my drink and watch me take the first sip of the art they created. It’s amazing. Not only is the person at the window staring smiling super excited but so is everyone else in the back. They are so proud of what they made on their own following no recipe.

This is full creativity for everyone and i genuinely believe that “surprise me” should be on the official menu. From start to finish it makes everyone happy and brightens everyone’s day.

I will be back again and again and again. I will continue to be surprised and I will look forward to tasting the amazing creations the employees make for me.

There is not one specific person to thank for this. It is the entire staff at this location. I will Be moving to Kentucky soon but will Make sure to still stop in at least once a week and be surprised. L

Thank you...

I really don't know what all the excitement is about. The ambiance is nice, clean, and the service is sufficient, but I sniffed all of the coffee bags and even the light medium roast smelled dark and none of them smelled like their description. Many smelled quite similar, and a few didn't smell right.

I picked a bag of coffee that claimed to have fruity and chocolaty notes. The nice guy at the register asked if we wanted it ground, so I said yes and told him we have a French press. He should have ground it coarse, but ground it fine instead. Then he gave it to us for free, telling my pretty 18yo daughter that he could give one away free that week. 😆

For the next couple of minutes everyone ignored us as we waited to place our order (no other customers, just a shift change and the new person was already there).

I got the mango dragonfruit lemonade, but I could barely taste any mango and none of the dragonfruit chunks (probably because it was reconstituted). It was basically lemonade only, and for easily too much $. Then again, that's how Starbucks has spread so fast: price- gouging. My daughter got a different flavor and it was also unimpressive. They didn't offer or even tell us about extra squirts of flavor. Sigh.

For what they charge for a drink and food you can get an entire bag of coffee that's about the same quality.

As usual,...

This is my usual store, and normally they're fantastic. Today, I came in, had to wait 2 minutes before any employee showed up from the back of house, ordered a drink, paid, and got the notification from the app saying the payment went through. I ordered at 4:47pm, sat down at a table and started working on other things. at 5:30, my drink still hasn't been called and hit the counter, even though other customers have come and gone by now. I was sitting right in front of the serving counter, so there's no way to miss a name call or drink hitting the counter. I asked the employee that I ordered with where it was, and she looked around, then found it at the drive through window with another employee. My name was never called, and she looked at it and said, "Oh and it's like half drank. I'll make you a new one." Meanwhile, another employee came over, literally grabbed the drink that they made for me and never called, and took another drink of it. I hope they're not making a habit out of drinking customers drinks after never calling the name. Finally got my drink 45 minutes later, with no apology or any...