KFC — Restaurant in Millbrae

I been coming here to grab a bite before heading to work. The staff are super friendly. Chicken is well cooked and fresh. Everything is pretty hot and fresh. Even on to go orders. It could use s little cleaning up. But for most part. The food and service is excellent. Watching them. Know their regulars. I got to say. I was here for late lunch. A couple of school girls were super disruptive and thinking they are being funny. I didn't notice but watched them, giggling. Taking pics. Til I saw what they were up too. One had gotten up earlier and filled her cup a mouthful. Sat back down. Loud and being rude. Were actually making a huge mess! Mash potatoes, piled napkins, chicken box upside down, poured drink, etc on the table. I wished I picked this up sooner. I would have asked them to leave for the mod. Mod was in the back. Doing something. I felt so bad because these girls walked over to counter. Said rude things before walking out and laughing. My fingers had chicken of course so couldnt just video or take pics. These girls were just out of control! To their parents. Nice upbringing! So put pics on the board of Banned. Parents walk in with them. Ban them too. Inexcusable. I haven't been here since covid. And it's under new management It seems. I was making my order. But the order takers was just being so rude. I told her. She was being rude and don't appreciate it. She acted not so friendly. Didn't ask if crispy or reg or if I wanted a drink? Ended up getting separate order. Because of drink. I really miss the old KFC crew before new mgt. The old crew knew your names and told you about specials...

I went to KFC in Millbrae and the females there are rude and disrespectful. I found green string from like a sponge in the chicken like it was mixed in with the batter. And I brought it back and the Mexican lady said ain't nothing wrong with the chicken I said look at this green stuff she said again nothing is wrong with it. I said would you eat it. No you wouldn't. Then she snatched the box of chicken and rolled her eyes at me. Then she went to get me new chicken and she went in the back and started talking in Spanish. She was talking about me and was mad she was talking to her coworkers they are all females. She didn't know I was Mexican and I understood everything she said about me. Her and her coworkers were talking about me. And the chicken she gave me was cold. I was pissed. I called the the hire up people. They didn't call me back or anything. They sent me an email saying they are giving me my money back. But I think the whole crew of females should get fired. They are very rude and disrespectful to be talking and treating a customer like how I got treated. I want something done. They all need to get fired. And someone needs to pick up the phone and call me. And I always use to go there. Not no more! Not till they...

They NEED to put things back on the Menu ! For starters the Fish filet sold separately like before with a side of tartar sauce you can buy two three pieces individually they took that away so sad now they only have the fish sandwich. They also need to get back there wedge potato fries, and their chicken littles not the fat piece of chicken back in the days in the late 80s 90s they had chicken littles they were like 50 cents flat little bun Square bun with a flat little chicken patty and it only had mayonnaise on it those were the best not to mention the chicken is getting smaller every time you buy a chicken breast you get charged for it and it's so small it's like where's the meat the chicken pot pies used to be nice and creamy now they're dry. Not to mention they desperately need to get back the popcorn chicken not the big pieces the one that they had before they had so many wonderful items that have been taken away they need to bring it back before they start losing more people KFC is not KFC like it used to be the people are good but the food is getting bad is getting worse corporate you need to do something about this you bring back these things your store will come back a hundred that's a...