I have been to other branches and loved it. However had the worst dining experience at the Milpitas location today. The woman at the counter added our toppings incorrectly. On being pointed out the error, she called her manager who fixed her errors. After waiting for 20 mins, we got our pizza and were told to leave when we asked for plates, because they were closing. We were 20 miles away from home and starving. We were never told that the we would be served only "to go" when we placed our order. When we mentioned this to the manager, he rudely told us to leave and that he could do nothing about it. When we asked him to check with his employee why she didn't tell us this in the first place, as we were hungry and would have gone somewhere else, rather than drive back 20 miles home to eat cold pizza, she unabashedly lied to our face that she had told us so, which she well knew that she hadn't and the manager defended her saying that his employees never lie. Not only was our integrity questioned and we were deeply insulted, he did not even offer to return our money or cancel the transaction. I have been to thousands of restaurants all over the country and abroad, being an avid world traveler but never experienced such rudeness and acrimony by any manager , employee or restaurant personnel. If you value your self respect and dignity, do not waste your time or money...
Read moreCurry pizza house will shank you on Uber eats cancelations if they can. My $40 charge for a less than one minute cancel on pizza wings and Lassi has been dragging out since July (!) Repeated calls to Uber eats obviously go nowhere (big tech) and they tell you to reach out to the business but when I appeal to the local business they promise a manager will get back to you (more than 3 times now) but never do. I told them that I needed the money refunded as WHO has money to throw around for food they never get in this economy? But despite me telling every single employee how important this is to me, no one has contacted me and made this right.
Curry pizza house has clearly not learned how making a scummy quick extra buck will create terrible customer experiences. On the same note, how cheap is the business if it doesn't empower employees to make things right?
Edit: the business only offered to remake the food (what's the point of canceling right?) after SIX months of calling them. Only after calling them out publicly do they even offer to remake it! I wish I could say the food I finally received was tasty but it was both...
Read moreWho knew that Indian-pizza fusion would be so amazing?! I was dubious about pizza with Indian toppings and only came here because the Thai restaurant that was next door closed but was so glad that I ended up coming here-- it's one of the best fusion concepts I've ever had.
The small palak paneer pizza was more than enough for two. The pizza was covered with small cubes of paneer and topped with sauce, pizza cheese, onion and pepper (we asked to skip the ginger), which justified the price of premium pizza. The toppings go so well together with the delicious pizza crust. "Curry pizza" is now on my list of favorite pizzas!
The only downside is that I missed the "hot & spicy" note on their pizza boxes and was not prepared for the spicy bites. Not all bites were spicy, but my mouth was definitely burning during the bites that were. Next time I'll ask to skip the peppers as well. Thank goodness for the mango lassi.
Pros: Easy parking in lot, quick prep time, delicious crust, satisfy your Indian and pizza cravings in one meal! Cons: Unexpectedly spicy bites, limited seating, best eaten the first day as crust gets tough...
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