Jamba — Restaurant in Milwaukee

I recently had the pleasure of visiting a charming establishment, and I just have to express my admiration for the outstanding customer service I received, particularly from Alexis and her helpful colleague (whose name I regrettably forgot to ask). Their enthusiasm and eagerness to assist made my experience truly remarkable!

From the moment I walked in, the energy exuded by Alexis and her colleague was infectious. They welcomed me warmly, immediately creating a friendly atmosphere. Their genuine passion for their work was evident as they graciously guided me through their menu and offered amazing recommendations, especially tailored to my taste preferences.

With their expert advice, I decided to try combinations of my favorite fruits, and it was a delightful adventure! Alexis took great care to ensure that my order was prepared to perfection – the consistency was on point, and the taste was simply fantastic. It's evident that she takes pride in her craft, going above and beyond to deliver an exceptional drink every time.

What truly impressed me was Alexis's convincing advocacy for their app. Despite initially being hesitant, her enthusiasm convinced me to give it a try – and I'm so glad I did! The app has become an invaluable tool for me to stay updated on the latest offerings, promotions, and even personalized recommendations. It has only enhanced my love for this place!

If you're in search of an amazing beverage experience accompanied by remarkable customer service, look no further. This establishment, with Alexis at Jamba, guarantees a wonderful time. Their enthusiastic energy, coupled with their dedication to delivering perfectly crafted drinks, will leave you thoroughly satisfied. I can't recommend it enough! you won't be disappointed!

Overall...

I've been coming to this Jamba Juice for about a year now. As of the last few months, the experience has been poor. It's extremely short staffed, which I understand most businesses are. That's not typically an issue of mine but the couple staff that are there now lack even the most basic customer service skills. They treat the customers rudely, you can barely hear what they're saying because they talk so quiet. Don't bother asking how they are, saying thank you, or have a good day because you'll get no response. Although this makes for a poor experience, I've still continued to go as I do enjoy the smoothies. The last two visits in particular stood out more. The one day there was one other customer in there when my boyfriend and I walked in, the employee stated "It's gonna be a long wait I'm by myself and I have no blenders" in a rude tone. We left. Today we went and there was two employeee inside, but the doors were locked at 3:00pm. The staff over the winter was excellent, it's sad to see how it has...

I have been coming to this Jamba Juice for some time as I am a Jamba Juice fanatic, however today was the first day coming in to the building to place an order as I was asking the workers to help me understand the ordering process for the yummy bowls when wanting to substitute…the 2 gentleman’s I didn’t catch their names &’ their line doesn’t ring for me to be able to call &’ ask for their names…however the girl that is there with a hijab was very nasty &’ rude! The way she had her slick little comments she should not be working there if she doesn’t like her job ruining other peoples day who come in this early! It is too early for you to be that miserable bookie! But other than that thank you for the service of the two wonderful black men that helped me. If I am able to get their names I will update my post. Update the 2 amazing gentlemen’s where Jared &’ Derek &’ today amazing team under Mari...