The service has always been really good and lightning fast, idk what some of you are talking about. They make it right in front of you Benihana style it takes all of 5 minutes? The prices are extremely fair and you can get DOUBLE CHICKEN for just a few bucks! (Look at the reviews, a lot of them are obviously angry mall trolls.) It's as good as Happy Teriyaki or any local mom n pop Japanese spot. The only thing you might not like on the meat is there can be a little bit of fat, but that's normal for Teriyaki and adds flavor. If you don't like that eat their vegetable bowl. Honestly why are y'all expecting wagu beef at a food court for less than $10?
For the location and speed it's beyond 5 stars. I've had some of the best customer service experiences here and I hate when people leave a bad review with no reasoning behind it...they're not rude, come by and see for yourself. I've never been rude to them so it's most likely a get what you give situation. Honestly there's so much hot yummy food for the price I wouldn't even care if they were. Updated: I firmly stand by this review. Iâve come here over ten years & am thrilled itâs still open. Thatâs not easy task at a mallâŠspeaks to how delicious the food is, they canât even rely on a franchise name for consistent new customers, just good food! Through the pandemic, not being able to entice people with their delicious free samples (probably how I started coming here in school lol!) & the racist Karens who thought Asian food would somehow give them covidâŠthey survived. Ask yourself how a terrible food place could do that with no franchise name? They canât. Titans have fallen but Nori stays delivering hot juicy fresh foodâŠand...
   Read moreI usually donât post reviews but this was a pretty bad experience. I ordered a pick up on postmates and my order wasnât ready when i got there, which is okay. I wasnât in a rush and got in like to wait for my order. At the same time this young lady asked for a remake on her food because she didnt want vegetables. Itâs annoying sometimes as a cook to have to remake food when youâre already backed up but this really set the cook off. He was an asain guy with tattoos on both arms but he became aggressive towards the customers as well as the staff. When my order was ready he practically yelled at me to get back in the ordering line to get my pick up. Once the remake was ready he yelled at the other girl to take her food. If heâs an employee i think he should be reprimanded if not fired because i see theres been other reviews about him having a poor attitude. If heâs the owner he definitely needs to treat customers better if he wants them to come back and for the sake of the other employees who have to deal with an angry chef. I hope this gets taken into...
   Read moreChicken is always overcooked because instead of cooking to order, the cook pre-cooks the chicken in a pile and keeps it to the side on the grill so by the time you get it, it's a mixture of extremely over cooked pieces, rock hard pieces, and little pieces of rubber tire. The rice is basically minute rice. It does not have the authentic taste and feel of GOOD teriyaki rice. This goes for both the fried and white rice. Also- if you want ANY extra sauce, you have to ask 1 million times down the line to even get it, and be prepared to put the Itty bitty 1/2 Oz. Cup of sauce (one per order!) on the food immeadiately at the counter when you get it because they give it to you in the tiny little paper cups that McDonalds use to give you for ketchup back in the day. And that means that the cups have no lids.. just super inconvenient and such a cheapskate ripoff. I wouldn't have even returned if my regular teriyaki spot hadn't been closed tonight due to election...
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