Braum's Ice Cream & Dairy Store — Restaurant in Mineral Wells

I've been meaning to come here for a long time and I finally showed up. I will make this as simple as possible for all first timers.

Starting with the good stuff

MARKET They have a great selection of items at very affordable prices. I was particularly fond of their steaks and cheese section. Their milk is obviously renowned but their steaks looked SO FRESH when compared to Walmart or Metro. Their cheese selection was great quality as well.

FOOD Their yogurt is very simple. Two flavors, nothing big. They are definitely more known for their ice cream selections. I was IMPRESSED by the quality of their chicken and beef, particularly their beef. Both have an amazing texture and taste but their beef in particular is exceptional. Would HIGHLY recommend their 4 cheese burger. Absolute perfection and its so simple.

CUSTOMER SERVICE Nothing stood out except for an older woman who was a manager and the new girl at the market checkout. Other than that, its a bunch of young kids. They're trying, so I give them grace. Restrooms were clean.

My BIGGEST NONO ALL THE FLIES. Strangely enough, there were no flies in the food and grocery area but there were a ton on the dining tables. I really think Management and corporate should take serious precautions in implementing things that will help eliminate this problem.

If they truly take care of this issue and train their employees a bit more in smiling and caring for the person, then I think this place has the capacity to be 5 stars. They've done a lot of good, and I believe they have what it takes. I'll...

New store in Mineral Wells —- Store is filthy. 72 hours ago I ate a hamburger there and I noticed french fries underneath some of the kitchen equipment that’s between the dining room and the back kitchen. I’m back today and noticed several silverware plastic wrappers on the floor underneath multiple tables chunks of dirt and mud, a squashed ketchup packet in front of the cash register and those same french fries underneath that stainless steel piece of equipment. It means they’ve been there for a few days and it makes me believe that if they can’t clean up fries under, it’s probably worse where I can’t see. You can clean a place up and remodel it, but you got a higher the right staff to keep it clean. Will not go back. I understand it’s hard to find good help but it’s really up to the manager to keep a place food ready to...

I was in the lobby waiting for our food to be prepared,as I look up the night manager in charge went straight to were our food was being made she didn't even wash her hands after hugging on a few people in the lobby while she should have been doing her job, not only did she not wash her hands but no gloves on either when she was putting our order together. When I said something about it to her that I refused to eat that after what I had seen. She started to curse at me as she got mad that I caught her being unsanitary and very careless about her customers. I hope that she gets a dealing with before she hurts or kills someone. I will never go back to Braums ice cream in Mineral Wells...