Starbucks — Restaurant in Mineral Wells

I went to Starbucks yesterday and ordered 3 drinks, total came out to $21.76. I used my gift card that has $21.62, she scanned that one and then told me I still owed $6 more.. doesn’t make any sense but I still let her scan my gift card that had $7.21, after she scanned that one she still proceeds to tell me I still owe another $1.76. We give her $3 in cash and then she keeps all the cash to herself, tipping herself without being told to. I complain to her multiple times telling her that my total was $21.76 but with what she just charged me adds up to $30.73 plus the extra $1.24 which I don’t really care about but but it’s the way that she took both my gift cards plus extra money and then still argued with me when I told her that was wrong. Went in and talked to a manger and he refunded me $6 back which still wasn’t everything but it’s better...

Stopped here as we travelled north through Mineral Wells. Awful!! I ordered a tomato/basil panini and my husband was told they had certain protein box. We arrived at the window to be told “sorry we don’t have that particular box” and offered 3 others. Chose one and 30 seconds later told “sorry we don’t have that after all, but we have these 2 promise.” My patient husband said okay and we were given a protein box with browned apples slices and the expiration date on it was 04/15/22 on it — today is 04/22/22. My sandwich no longer came with its date but the basil leaf was withered and the sun dried tomatoes were rancid. The owner of this Starbucks needs to train staff to monitor goods for expiration dates. Awful. No excuse....

This has to be the worst Starbucks experience I’ve ever had. We were not greeted when we walked in. No other customers were inside. All the employees were working hard except one. She was too busy telling/explaining to all the other employees how some boss called her about a shift change and what the other employees should say if the boss asked them about it. Finally another lady helped us with an abrupt “what can I get you?”. All the while Madisyn was spilling her business to all the employees. She was in their faces as they were trying to work - she was doing zero. She never even knew we were ever there. Way more than I wanted to hear at 7:45 in a...