Jetset Underground — Restaurant in Minneapolis

This was my first time at Jetset, and unfortunately, it’ll be my last.

While ordering a drink, I suddenly passed out—likely due to dehydration, low blood pressure, and the environment, as I only had one drink at dinner before arriving to Jetset. The bar is located in a basement, and the air inside was thick, muggy, and poorly ventilated. I was unconscious for less than a minute, and when I came to—confused and clearly unwell—the first thing a staff member said was that I needed to get up and get out. He did direct us to a nearby bench, and after that, I was given a wet towel, water, and orange juice, which I appreciated. But the way the situation was initially handled lacked empathy. There was no moment of pause to ask if I was okay or make sure I was stable—just an abrupt instruction to move.

My friends were scared and trying to help, but the staff came across as more focused on getting me out of sight than making sure I was alright. Not long after, we were told we had to leave because it’s a “high-volume bar” and they “don’t want people throwing up.” I wasn’t sick—I was sitting calmly, no longer dizzy, just waiting for my ride. Meanwhile, another guest nearby was clearly intoxicated and nearly falling off the bench, but no one said anything to her.

A staff member mentioned that the manager or owner was behind the bar and that it was their decision to have me removed. That made it even more disappointing—it wasn’t just poor service, it was a top-down lack of care for someone who had just fainted and could’ve been experiencing a medical emergency.

I’ve worked in the service industry myself and understand that some situations can be challenging—but this was shocking, unprofessional, and overall disappointing. I left feeling like a burden, not a guest. I won’t be returning, and I truly hope the management reflects on how they treat people in moments like this—because basic compassion should never...

So I don’t usually post about a place if the experience wasn’t great just to give the place the benefit of the doubt. Went there with friends, attempted to grab the first round of drinks with my friend (we both are of a different race and national origin and it’s obvious), we were overlooked but that’s normal because the bar is busy. Bar is not busy anymore, kept ignoring us for a good 5-8 minutes, and serving people who would come up instead who obviously do not look like us. Eventually we had to flag the bartender by waving like those car dealership blow ups, that still took them sometime to acknowledge. Finally, Bartender acknowledges one of us rudely, would cut off anyone ordering , again, rudely, to make the first drink then when a drink is ordered because we were cut off, top the micro aggression with a cherry, we get screamed at telling us there are others to serve (like yeah we know you’ve been serving everyone else but us). Responded by telling them they were skipping and refusing to provide service to us, they didn’t respond and passively aggressively smiled and not so nice returned my card and the machine to process the payment. :) I understand if someone was having a hard stressful day, but apparently you get a pass from the aggression if you don’t look like us. I won’t blankly slap a label on this unfortunate interaction, but it is something to keep in mind if you go there as we were a witness to it happening to someone else who is of a different race by the same bartender within the same time frame of our interaction. Apart from that interaction the crowd is great and the music...

I had one of the most racist experiences i've ever had in my life here (and that's saying a lot). im a queer black woman and i've been here many times with my gay friends. I had not had one drink and was waiting 20-25 minutes. that's not a big deal at all when its super busy, but the problem was the bartender (a bald, self proclaimed 50yo) was serving people who got there well after me before even acknowledging me. i wasn't sure for a while, but after 3 people who i saw walk up after id been waiting get served, i tapped the bartender on the arm (without saying anything). i didnt get a word in before he turned to me and immediately launched into a diatribe about how im "a bipoc straight woman born in 1994" (none of those things are true). when i asked for my drink, he said "fine what do you want" angrily. i told him, and he angrily said "go away. go away. no, get out. get out." i was not at all drunk, and i saw him serve a number of very drunk white girls with no problem. if i was overserved, he wouldn't have asked me what i wanted after i got his attention. he literally acknowledged that i was "bipoc" (what would that have to do with anything??) i left because i refuse to be someplace where im so disrespected. as a queer woman there are few places we can go, and im sooo sad to say my friends and i can never...