Renaissance Minneapolis Hotel, The Depot — Hotel in Minneapolis

Stayed here while I was in Minneapolis for training. When we arrived we were welcomed by a nice gentlemen who was very polite and did his job well. We received our room keys and headed up stairs. When entering the room everything seemed clean, organized and well laid out. I opened my blinds to look out the window and the view was terrible. I think because we were there for training and the company I was training with paid for the accommodations they treated us like second rate citizens. After taking to the rest of the group I was with it was clear they gave us all the rooms with the worst views. Looking out my window I was staring at a huge HVAC unit on the roof and couldn’t see much else. Speaking to my colleagues I found it weird that all of us had bad views and mine wasn’t even the worst. I wasn’t to put off by this at first because I was there for work and didn’t pay for the room. Although still a little disappointed I didn’t give it to much thought. We found out that room service was not available as they didn’t have enough staff. I get it, different times right now so again I didn’t give it much thought. The bar area was beautiful and the staff was amazing. The hotel itself was very well put together and classy. I went to use the pool but it was so cold I just could spend to much time in the water. Work out facility is small but does the job. Overall I thought the hotel was nice but questioned the few things I didn’t like already.

The room, this is where things went down hill. The bath tub was tiny, the shower head sprayed all over the place and it looked outdated. My fridge made a weird noise the entire time which was a little frustrating. After the first night I woke up and went to the bathroom to find a few ants crawling around. It was a few and I just grabbed a tissue and flushed them. No big deal, I guess… Second day after I returned to the hotel I again found ants in the bathroom that now made me start looking around for them. I found more on the carpet area and really started looking. Found ants in my shoes when I went to change out of my dress shoes to sneakers, and noticed a few here and there. Now I’m a little weirded out. I’m an outdoor type of guy and yes I didn’t like what I was seeing but at the same time it wasn’t that bad for me. Again I’m here for work, didn’t pay for the room and really didn’t want to cause an issue while I’m here on someone else’s dime. Last night there I wake up in the morning to find ants in my bed! Enough is enough… there is clearly an issue here and it’s not being addressed. I go to the bathroom and there is a dead spider on the ground with about 20 ants eating it! Wow. We were leaving that morning and I really didn’t want to be the guy complaining as I know I would just get the old sorry sir, we apologize etc. so I decided I would just leave an honest review on Google as I am a local guide.

I can’t imagine they don’t know about this problem because it was so obvious and can’t help but think if I was there with my wife and a paying customer I probably wouldn’t have got that room. My advice is you should treat every customer with respect and offer them the best you can. The 10 people I attended with all had complaints but none of them are going to voice them to staff. Unfortunately for your hotel one of them (me) happens to be someone that leaves reviews at every place I visit as I think everyone should be held accountable and the people out there need the truth. Good or bad!

Last bad taste in my mouth is that my flight wasn’t till 4 pm and when I went to ask about late checkout I was just told NO! Again not causing an issue as I am here for work!Overall the hotel was decent but nothing special and there was just to many things that turned me off. Bugs, outdated bathroom, cold pool etc.

Minneapolis itself was very nice, very clean streets, good restaurants, not overly crowded, has a lot of golf courses, over 13000 lakes, the women here are gorgeous lol and had many nice buildings with cool architecture. I would definitely visit again just not sure I...

This was my second time staying at this property and actually did a previous review of it. I wish I had read my review before booking it because I forgot about the quirks. Don't get me wrong, I do like this hotel but it still has the minor issues it had the first go around. This was a last minute business trip so I had to make a hotel choice kind of quickly. Instead of spending time going over and over every hotel in Minneapolis, I just went with what I knew and liked. It's in a good location, not quite in the center of things but still in the city and close to North Loop which I like. |As I stated, I do like this property and ok that I picked it.|The staff is great. From check in to the people working in the dining room for breakfast, everyone was pleasant which goes a long way with me and how it makes me feel about a hotel. |One thing I like is the self parking. I do like the treatment of valet but there self park is a better way to go because it's easy access right out the back and was always easy to find spots. Don't waste your money on valet here. Sorry valet. When you have to be somewhere by a certain time, there is no worry about getting to your car on time. |The room:|The room size is perfect. It's not large with wasted space but it's not small and cramped like a boutique hotel. I had a room with 2 Queen beds which in my mind are always larger rooms than a king but I could be wrong. The bed was comfortable and there are plenty of outlets for charging. |Now kind of the downside. WHICH this is just me. Some people may not care about these things and for me, these were the same things I encountered the first time around. For one, there is not a dresser. None. Zero. There is a closet to hang clothes but no dresser WHICH since I was there for an extended stay really could have used instead of living out of my suitcase. This was the major thing I forgot about rooms. I know it's a trend in hotels to not have a dresser because those hotels cater to younger people who stay for the weekend but this hotel feels like it doesn't really cater to that crowd and more the business and event crowd who would really benefit from a dresser. The other thing is the bathroom situation. Again, my quirk, but I don't like when the shower is separate from the sink. I like when it's all one room. Some rooms have this but mine did not. It's also very dated looking so it makes the room feel a little dated. Another issue I had was the shower. It was an old tub with a shower curtain but had issues with the curtain because it didn't quite fit the size of the tub and had a shower head that had one setting and that was to spray wide which meant you either got the bathroom floor soaked on one side of the shower or the other because the shower curtain was not an adequate sized. |Lastly, the lighting. I felt like it was a dark room. It could have used a boost in lighting especially in the entry space of the room. See. All my little quirks. |I did really really like that this room was quiet. Being there for business, quiet goes a long way and loved this aspect. |Overall would I stay here again and recommend it? Sure. I would probably stay again and would recommend it but warn people about the no dressers in the room.|I love visiting Minneapolis and would say that this made my time there...

We stayed at the Renaissance Minneapolis/The Depot while in town for a college tour. We had a 2-queen-bed Deluxe Guest Room on the 6th (top) floor, overlooking the Federal Building across the street. ||First, the positives: |1) This is a lovely hotel that has been nicely renovated. It's really well done. I love seeing a unique property that feels like the city surrounding it. The decor and styling are modern but fit the historic building and Minneapolis. The staff was friendly and always available, and the lobby smells SO GOOD.||2) The location is great—an easy walk to the Mill Museum and the riverfront. Right outside is Dunn Brothers Coffee for a morning brew. We did not eat at the hotel (we never do when breakfast is not included — we enjoyed a local place, the Hen House Eatery, that was fantastic), but the restaurant looked busy when we checked in at 9 pm!||Now, the negatives: |1) I've stayed in a lot of hotels. Over the past few years, there has been a trend to make the bathroom door a glass, barn-door style. Imagine my surprise when I walked into our room and found an amber-frosted glass WALL where a bathroom door or closet door should have been. So, not only does the bathroom have a glass wall, but around the corner, it has a barn door that opens to the bed area and has gaps. The toilet is right inside the barn door, so everyone can experience the potty time together. Just what a teenage boy wants in a hotel room with his parents! Just what anyone wants when sharing a hotel room with another person. If there are TWO beds, that means there should be a proper, private bathroom space. Just replace the normal doors! Marriott, please stop designing bathrooms like this! ||2) Along those same lines, there was a tiny closet with some hanging space, but zero drawers or shelves anywhere to unpack. We had 3 small bags, and there was only a small wooden bench area to place them. Again, with 3 people in the room, it was not practical to have to root around in bags for two days instead of being able to put things in a drawer. It was a mess.||3) The only other negative was the noise — the walls between rooms did not filter noise very well. Our neighbor was blaring the TV pretty late at night. Also, be prepared for a lot of street noise. Despite feeling fairly uninhabited and barely seeing any other people on the streets, including drivers, the street noise was very prevalent, even on the top floor. ||Overall, I give it a 6/10. It was pricy at $560 for two nights in MPLS. If it was more reasonably priced, I would have overlooked some of the annoyances. This is not NYC. I don't know why it is so expensive and why parking is $30 a day when the city is basically vacant. The noise would not affect my returning to this hotel; I would choose a courtyard-view room instead next time. It's a nice enough place that I would return if we found a better price. However, I probably would not book again unless staying solo — I do not need to "enjoy" the lack of bathroom...