08.19.2022. FOLLOW UP ON MY EXPERIENCE WITH BIGA PIZZA: This afternoon, I received a phone call from ML, the General Manager at Biga Pizza. The objective was to address my experience and the goal was to remedy the situation. The manager was professional and listened attentively to my explanations. The manager stated that “we want to make sure that we are not misleading people and that our prices are accurately listed on the web”. At no point did I feel that I did something unethical. “Please, help me replicate your experience, so that this does not happen again”. I went through the steps, took screenshots, and sent them to the manager who reviewed them while we were corresponding. The manager was surprised with the discrepancy and was grateful for the time I gave them. The manager wanted to correct things and offered me something in exchange.
I didn’t want to take my initial review down and I am hoping that people will take the time to see my amendment. I was quite impressed that the manager took time from a busy schedule to inquire about my experience.
08.16.2022 I pulled up the web page and looked at the menu and the prices. I chose four pizzas that totaled $54 per the web prices. I called in and I was told the price is $65. I reviewed the information I had with the young man who was talking my order. He acknowledged the discrepancy and talked the to the manager. Here is my complaint and why I will not go back there (they are plenty busy and don’t need my money). The manager said that my browser is out of date which is like adding insult to injury. My friends pulled up the same prices. This is poor business manners. The money will not break me but apparently it is important to him, and subsequently I will spread my experience with friends. By the way, the young man was very professional and the food of...
Read moreAfter living in Missoula for years we finally decided to try the "meme pizza joint" that everyone acts obsessed with. We got two pizzas, one split pizza with two special flavors and one plainer split pizza with the cheese and basil and plain pepperoni to try out. Well, firstly, the pizzas are extremely overpriced. It was nearly 50$ for these two pizzas. I know it's a "specialty" place with unique pies, which I can appreciate, but I still think the prices are ridiculously high. The ingredients seemed fresh, and I could tell the dough was most likely made that morning. The dough was fresh and tasty. However, I thought the specialty pizzas were a little over the top, and too busy, the ingredients got lost on me and I feel as if the plainer pizza was much more delicious, simply letting the basil and mozzarella shine instead of slathering tons of random ingredients on top. The pepperoni was kind of mid and forgettable. I enjoyed it enough, although feeling it was overpriced and being a little disappointed with the speciality flavors (as not only were they significantly more expensive than the simpler pizza but they didn't taste as good). My husband enjoyed it as well, however, the food actually made him sick. I did not get any food poisoning, but he got it BAD. His stomach immediately began to hurt after we finished eating, and he had to go throw up, and was totally out of commission the next two days, bedridden and puking while randomly passing out and waking up again. I must have gotten lucky and dodged the food poisoned pieces. There were some uncooked ingredients on top, which I assume is where he got the food poisoning from, but who knows how it got contaminated. Incredibly disappointed, and I was sad I had to throw away the leftover slices as I was scared to get sick as well. All in all I would NEVER go back again for fear of one of us getting sick like...
Read moreBiga pizza lives up to all the hype and rave reviews. Don't waste a lot of time reading these reviews. If you like think crust Italian / NY style pizza, you will leave Biga feeling full and happy!
My wife and I visited Missoula for a concert and were pleasantly surprised by the whole culinary, coffee, music, and art scenes there. But by far, Biga took the prize for the most impressive meal for the most reasonable price.
We got a seasonal special salad with local tomatoes, greens, and dolmas. This salad had me craving it like it was a brownie! It was dressed with pine nuts, parmesan shavings, and an Italian dressing that should have its own Michelin star. The dressing had a perfect balance of acid to oil with a subtle sweetness. The pine nuts really shone and pulled the nutty and spicy greens together with the tangy sweet tomatoes. This was very close to the best salad I've ever eaten.
The pizza also surpassed expectations. We kept it simple with the house pie; mozzarella, basil, garlic oil, and tomato sauce. The sauce tasted very fresh and like it was made from local ingredients. If it wasn't, it doesn't matter because it sure tasted like it. The crust was thin with a crispy exterior and a slightly chewy middle. This crust was as close as I've seen anyone get to the world famous Napoletano crust that I search for everywhere I travel.
In my book, Biga ranks up there with Ray's in NYC, Tony's in San Fransisco, and Da Michele's in Napoli. When my wife and I travel, we seek out the best of the best pizza and coffee. I can't imagine there is a better pizza than Biga's any closer than San Fransisco.
The service was also impressive and the atmosphere was great. BIGA is on Downtown Missoula's hip strip. It is a vibe...
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