Dog & Bicycle Bakery & Café — Restaurant in Missoula

EDIT: We did receive a refund and a message apologizing for our experience.

I’m pretty disappointed today in our experience here and I tried to find a way to contact the owner before posting a review, but they don’t seem to have a “contact us” option. We placed an online order today to try to avoid the wait time like we had the first time. Order was placed at 8:36AM, they said it would be ready at 9:20AM. 44 minutes to make 2 burritos? That sounded reasonable I guess. Missoula has become a really busy place and the past two weekends they haven’t had the option for online orders here. So I’m expecting a text message around 9:20 saying the burritos are ready, but we didn’t get one. (Still haven’t) Meanwhile we drove over because we didn’t have any other errands to run before we needed to go home. So just after 9:22AM, I went inside to see how things were going!

The gals at the counter said it was almost ready, and would be a few minutes more. So I took a seat at a table. At 9:36AM (an hour since we ordered), I texted my husband to say I was thinking about just leaving because the order before mine had gotten messed up too. Shortly after that I did get them, but something should change for the lack of service here. It seems like it shouldn’t take that long, but if it is the normal timeframe, then the online ordering option should be eliminated. It’s obvious it isn’t possible for the orders to be completed in a timely fashion.

There were two customers inside when I went in, each of them were also waiting on food. There wasn’t anyone else in there.

The burritos are usually really good here, but this time they were pretty greasy, the last time we had them they weren’t this greasy. If you have loads of time, it’s probably a good...

This place consistently has the worst staff ever. Every time I come here I can’t believe how incompetent they are. They served me cold hot chocolate and then refused to heat it up for me because I had taken a sip and it would make their heating wand dirty…ummm ok great. Thanks for the cold drink. Pretty positive you can sterilize and clean the wands after you put them in a drink 🤔

The last time I was here there was only one other woman in the cafe with me and when her meal was ready they whispered her name so quietly as they set the food on the pickup counter that no one heard her say it..:they then proceeded to let her sandwich sit there and get cold for 15 min knowing damn well that that there was only one woman it could have belonged to. Rather than holler her name again or god forbid actually walk up and give it to her they just let her food get ruined. I had to go up and tap the woman eventually and tell her that her food was ready. Ridiculous. The staff here is either too cool to do a good job, lazy or completely incapable of working. Continuously disappointed every single...

A nice hip place, really nice and good coffee. Best hot cocoa I've ever bought from a coffee place. If you agree that most places add too much chocolate to their hot cocoa, this place is perfect. Super cute decor and plenty of indoor seating in comfortable chairs. Bathrooms available (to paying customers). All around a great experience and will be back. Update: the second time I came, the barista remembered me and made sure I got a punch card and credit for the previous drinks I ordered the day before. All amazing baristas so far and it always seems like they're happy to help you. I can not recommend this place enough. I have also been informed by the owner that outdoor seating will be available soon with the improving weather! So even more seating options are coming soon. If you have not been here, you are missing out! What are you waiting for. Open from 6:00-4:00 (open @ 7:30 Sundays) there is no excuse not to go. Easily my favorite cafe I have...