The food is bad. It's "mexican-esque" at best. You can't just order a taco, you have to tell them every individual ingredient that comes on it. In the end, you get a handful of mush in a foil pouch that the tortilla sticks to.
The place just seems fairly disgusting frankly. Unorganized and junk everywhere. I shudder to think of what the kitchen is like. Edit* I just looked up their health department reports and the last report called them out for food debris behind all the cooking appliances which usually means vermin isn't far behind.
The cashier wouldnt even look at me when talking to me. I skipped the tip button on the credit card and he snapped at me. Way to go buddy, I tip in cash so YOU don't have to report it. I also don't tip until I have my food in hand... He figured I couldn't hear him and said something about trump voters to the girl next to him so I definitely left my cash in my pocket. Come to think of it he also went around to the back where they were grilling the "carne" and did whatever an angry cashier does to your food...
One bite and I threw it in the trash. Better safe than sorry.
Followup edit since the owner "replied": there were 6 people behind the counter when I was there, not 2 gals only as you suggest. Maybe you should have words with the effeminate guy with long hair.
My carne looked more like some stringy brisket crushed into mush so I couldn't actually identify it as carne and both tacos looked like they were carried around in someone's pocket for an hour before I got them. I ended up getting a burger around the corner instead.
Way to imply that I'm a liar and then start talking up your food like it's not awful, your staff isn't weird, and the kitchen doesn't need cleaning. As if the health department hasn't told you...
Read moreWith multiple preconfigured burrito options and a large TV screen menu on display, I had a top notch burrito shopping experience here. Seriously, too many choices is mentally taxing — the “staff picks” burritos are all you need. I picked the one I wanted, and my burritomaker person went and made it and didn’t have to ask me any questions about burrito condiment details that i could really care less about. I came here to pick out some kind of burrito and to get that burrito in my stomach. I’m not the burritomaking expert, so I dont know what’s best to put inside it — i hired you to do that and I trust your judgement. Was it good? Yes, it absolutely was. But more than anything I’m delighted with the low-friction ordering experience. Also, the location is great and the building is historic. You could take your burrito to go, but I stayed and ate it here. Abundant seating. Again, my objective was to get burrito and to get it in my stomach. So once again, this process was nicely streamlined for me at Taco Sano. Note: the free water cup, bottomless, was easy to access. Need water in order to wash down burrito, that is a must. Note also: great selection of hot sauces to spatter all over your burrito. I highly recommend the Ghost Pepper Wing Sauce; it’s saucy and habanero hot. Much gratitude to the person who made my “Bossman” burrito tonight. Could not have asked for any better....
Read moreThis place used to be good but the owner (the lady especially) is just the worst. Note the review from a week ago (end of January 2024), she gripes about the speaker upstairs and blames the kids playing their music too loud. Get a grip. The problem is the food has been consistently lousy for two years. It used to be decent and decently priced but now it’s bad and expensive— newsflash lady, nobody wants to bankroll that and watch these employees get treated like cattle. Pay them livable wages and treat them like humans. Missoula votes with their wallets and this place is losing votes.
For the record, I used to spend $$$ here over the years… we’d get it to take on roadtrips, a burrito for the airplane, the chimichanga was my mother in laws go to request when she’d visit…. Heck, my old dogs (rest in peace loves) would get their own order of tots. But the last few times we went it took 45+ minutes to get a few things and meanwhile the owners were there completely souring the mood and not even checking in with guests. This place used to be great. Sad, really.
If you’re looking for a good taco, GILD...
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