FishNChick — Restaurant in Monroe

I from Texas and was told about this establishment buy a business partner, long story short I order 3 pieces of fish fries and a drink came up to $11.02, not bad, I tasted one of the fries and they wasn't a a tempature of my liking so I ask the service if I could have some fresh hot fries, a young man come out to my car and stated and I quote " mama we just dropped those fries " I stated no to my liking and be began to tell me that his family own this place and he wasn't going to just drop fries for me and that he didn't mind giving me my money back. now I didn't ask for my money back all I wanted was some hot fries, I also stated that as a business you are to serve what your customer like, I pray that his parents read this review and give him come coaching on how to speak to customer, I told a friend of mind that hold a very high position in the city about my experience and was told they wanted to visit but now they don't want to based on my experience. I response to the the message from the restaurant (rude ) is not in my way of living, All I asked was for some hot fries and the young man stated I can give you your money back, money is not an issue. when a customer makes a request that is reasonable it shouldn't be an issue and judging from the response the world can see the personality of the person. I prayer that God will open your eyes and understand that what is hospotality to one isn't to all . Make it an amazing day...

We sat there 3 minutes trying to get their attention to order. They had loud, boom diddyboom noise going on and couldnt hear what was being said. We ordered THREE TIMES. How do you mistake chicken for fish? Seriously? Charged us over $20 for this...then we waited...10 min later the guy walks out and tells us to pay. We already had! Then I look at my order, NO FISH. chicken. Everything was chicken. I went back to the door with the plate and had a hard time getting someone to hear me over their booming noise. Finally the guy comes to the door and after me telling him its not my order..(there were NO OTHER CUSTOMERS) HE IS TRYING TO GASLIGHT ME. They lied, tried to convince me I made a mistake. Would NOT acknowledge their mistake and would not correct it! Then they took Dannys food back and he had eaten two bites...said they werent going to make my food..they supposedly refunded our money but did not give us a reciept. Before i lost my temper, I left. She followed me out and took Dannys plate from him. Complete WASTE of time! We will NEVER go back and we will blast how badly we were treated to everyone. Absolute...

First, I'm from California, and Im not a fan of Raising Cane. I prefer Chick Fil-a. I will yelp a business with the quickness. So I yelped this business and it had 4.7, so I was in. So pulled up and sat there waiting for them to start speaking, Like a drive thru. Nothing happened. I wondered why they were speaking with other cars. Then I realized there was a big red button, duh! Now on to the food... I ordered and received my chicken sandwich meal. Its smelled great soon as it hit my nose! The fries (OMG) were season well, the chicken (OMG, OMG) was tender, seasoned perfectly, and cooked well. I am inlove!!!!! This is now my favorite spot when I visit. I will stop to get another meal today before I hot the airport! I miss yall! Service was professiinal...