Wife tried calling the store that's 3min away from the house and they told her they could not deliver to our address, the whole time they seems to be acting like they couldn't comprehend how to take an order. I call back and give them my address and then they can all of the sudden put the order in the system after a manager was brought over, handed the phone to my wife and he was acting like he couldn't hear her. We wanted two pizzas which I heard the manager confirm on the phone. When the order got to our house my wife was handed 1 pizza. At one point the manager kept saying my wife wanted tea instead of a cheese pizza. Awful experience should have gone to the one literally 5 more minutes away. Will not make the same...
Read moreCalled in an order today around 2pm. Went through all of the dumb traffic to get there and i get to the register and the the girl says she sees my order, but it was never sent through. people need to stay off of their cellphones while working because i see people are losing their braincells behind facebook, rkelly and a whole lot of other meaningless stuff due to social media. Knowing monroe doesnt have enough bridges to handle this awful traffic. Wasted my time getting there. I just went home and ate a bowl of cereal. You get one star for wasting my time. Trash... Update: these people still don't know how to run a business. The pizza was half cooked. I'll just X pizza hut from my list. They are...
Read moreMy husband and I made a phone order for our pizzas to be well done. Politely asked Linda to run the pizza through twice, or it will be given back. We assured her that it’s impossible to burn it. We like it crispy. When picking up, she handed the pizzas through the window and asked us to check them. I opened the box, and it was nowhere close to being well done. She then tells us that she can’t take it back once it’s been opened. We give her the pizza that hasn’t been opened and ask to run it again. She tells us to pull up and she’d bring it out to us. She then sends her daughter out to bring the pizza instead of doing it herself, who doesn’t even work here. Very poor...
Read more