McDonald's — Restaurant in Montgomery

After staying away from McDonald's restaurants for a good number of months due to lousy service in my hometown I decided to stop by this restaurant while passing it as I was very thirsty and McDonald's generally has better tasting Coca-Cola from the fountain. So I go and place my order on the kiosk and walked up to the counter and initially I thought I was being ignored but a girl walked from the drive-thru area and handed me a cup so I thought okay well this is pretty good. I went over to the fountain machine and filled up my cup with ice and then press my cup against the Coca-Cola dispenser on the right side and was immediately sprayed with drink the head on this thing operated just like a yard sprinkler it's sprayed 360° and all over me. So I went to the single napkin dispenser on the left side of the table to grab some napkins to wipe myself down and it was completely empty I also noticed that there was some music speaker above my head in the ceiling that was playing music so loud and so aggressively that I almost lost my train of thought. I guess I should stay from McDonald's for another six or seven months maybe the bad ones will go out...

probably the worst wait times I've experienced from McDonalds. I ordered my food long before I arrived at the location , just to get there and wait for more than an hour. I was not acknowledged, or asked about my order although I said something multiple times. I finally got my food, after an hour of being there. and I still didn't get my complete order, i had to wait an additional 25-30 min for 4 APPLE PIES. that should have been made with the rest of my order, considering that I ordered through the mobile app before I got there and waited an hour for a sandwich and hash brown. like seriously people were coming in for lunch by the time I was leaving, and the staff seemed like they could care less when you got your food. someone demanded a refund because of waiting and the "manager" didn't acknowledge the problem, no apologies, no damage control, nothing, just gave her money and walked away without a word. my suggestion is to do something to raise morale for employees to make them speed the process up and work with more pride, because molasses moves faster than what i saw today if I'm...

The manager VERY VERY VERY disrespectful! Nasty attitude, poor customer service. The fries were cold. We ordered 2Happy meals, one was (4) piece nuggets, the other a cheese burger; with (2) Bacon McDoubles with a large fry. Which came out to a total of $23.71. Once we paid for the order the cashier said. The second order is 13.60. I said why did they break up the order she said I don’t know. Then I said Hold it the first order was 23 dollars why is the second 13 dollars? I then looked at the receipt to see that the second order did not belong to us. The nasty manager walks up attitudes up saying you said u had a second order. I said no I did not she said the second order. Once we got our food. I asked how long would it take to put the money back on the card? The nasty manager says I don’t know with an attitude. It depends on who you bank with. I would say she needs to be terminated, but everybody need their job. She needs another place of employment if she can’t handle high demand customer service....