So tonight April 11 2024 we ordered KFC 8 piece meal with a colealaw and potatoes and gravy. On the side ordered an extra container of gravy and another coleslaw. Instead I got mashed potatoes with no gravy no extra gravy on the side. Basically means no one will want to eat the biscuits most likely no one will really want potatoes so there goes half the meal. At least the potatoes seemed fairly decent not super watered-down milk down whatever. But I order KFC at least partially for the gravy. And I even paid extra to have an extra one on the side so that we'd have it for the biscuits. Seriously.
I ordered from grub hub the delivery service was terrific. They were quick and friendly. The chicken and coleslaw was wonderful as always. Unfortunatly the mashed potatoes were awful. They tasted like instant potatoes that had way way to much milk then put back on the stove and tried to cook it off. They were nasty and it sucks cuz usually one of My favorites. Since I only do KFC once in a great while it made it even worse cuz it will be the only time I have it for...
Read moreThis is the third time I have ordered from the Moorhead KFC and had missing food from the order. I am beyond frustrated, especially when the store was unable to refund me for the difference. Instead I was forced to go online and complete a form, hoping to get refunded. I understand that dinner is a busy time, but the lack of attention to detail and customer service is highly frustrating. What was supposed to be an easy night for me turned into having to make phone calls and now request a refund. It may seem tedious and arbitrary to be frustrated, but after a long, tough week, I was looking forward to dishing up a meal with my family. Instead, I was pulled away to deal with missing food while the rest of my family ate - again. At this point, I will not be ordering from KFC again and will not recommend it to friends and family. Once is a human error, three times is lack of care and...
Read moreThe buffet was constantly empty.i had to keep asking someone to make more chicken each time i went up to the buffet and then they would bring two pieces of chicken at a time. I almost waited longer for food than the time i sat eatng it. As far as the so called buffet it was sparse on variety. I think you should come up with another name for this island of disappointment than buffet. Maybe look up the definition of buffet in the dictionary. I am sure there is no picture of KFC under that word.oh yes. I almost forgot to comment on the barbecue chicken. Maybe because the cold sauce that is poured over the chicken is nothing that would be remembered. I always thought of KFC as delicious food but over the years it has become cheap and lacking. Thank you for the opportunity to express my opinion and thank you for your...
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