Tres Islas Seafood — Restaurant in Moreno Valley

I recently had the pleasure of visiting the fantastic seafood market, and I must say, it was an experience to remember. From the moment I stepped inside, I was captivated by the warm ambiance and the inviting aroma of the ocean. This review aims to highlight the outstanding customer service and excellent products that made my visit truly exceptional. First and foremost, the customer service at this seafood market was beyond compare. The staff members were knowledgeable, friendly, and always ready to assist me with any inquiries. They exhibited a genuine passion for seafood and took the time to patiently answer all my questions, ensuring I felt confident in my selections. Whether it was recommending the freshest catch of the day or sharing cooking tips, their expertise was truly invaluable. The array of products available at the seafood market was simply outstanding. The assortment of fresh fish, succulent shellfish, and other seafood delicacies was extensive, catering to both seasoned seafood enthusiasts and those new to the culinary delights of the sea. Speaking of quality, I must emphasize the freshness of the seafood I purchased. Every item I selected exuded a vibrant color, firm texture, and a wonderfully distinctive aroma. It was evident that the market sourced its products with great care, ensuring that only the finest and freshest offerings made their way to the shelves. As a result, the meals I prepared using their seafood were a true feast for the senses, surpassing my highest expectations. In conclusion, my experience at this seafood market was nothing short of exceptional. The outstanding customer service, combined with the remarkable selection of top-quality products, exceeded all my expectations. I wholeheartedly recommend this market to anyone in search of a seafood haven, where passion, knowledge, and sustainability blend seamlessly. Whether you're an experience seafood lover or a curious novice, this place is guaranteed to leave you with an...

I was impressed with the cleanliness of the store and was taken by surprise that the Lobster and Stone Crab smelled like ammonia when I got ready to cook it. I bought it drove home 15 minutes away and put it in the freezer because I was planning to eat it at a later date. Took it out 2weeks later and there was a strong odor of amonia I called the store to let him know and he said he couldn’t give me a refund because I didn’t have my receipt. I told them I could pull up my bank statement since it was on there but he only wanted a receipt. I don’t know about anybody else but I don’t usually hang on to receipts of food. But anyway my sea bass was good. I just left this review because I wanted them to see this hoping it would encourage better customer service we spent good money that day and to know we couldn’t enjoy our Lobster and crab legs was not fair to us. In business you should always be willing to take the loss before you put that burden of loss on the people that patronize your business. Your customers are the ones that keep you in business and you should always remember that! And for that reason I will not go back because he...

I placed an online order for 4 pounds of green mussels and I was sent 3 pounds of blue mussels. No one from the company reached out to me to tell me they didn't have the original product (and blue mussels are generally much cheaper than green). Also, my address is around 2 hours from their storefront location and I paid $25 for shipping and my order arrived defrosted. The packaging they used seemed insufficient for shipping frozen product. It was only styrofoam with a small pack of dry ice. I called the store about 3 or 4 times over a week before I was able to get a refund. They only refunded me for the product and not the shipping so I'm out $25. I would not order here again. I will say that they were very polite on the phone so that is deserving...