The Cookie Connect — Restaurant in Morristown

Cookie connect is a delightful haven for anyone with a penchant for exquisite cookies. From the moment you step through the door, you're enveloped in a warm, comforting aroma that instantly ignites your senses and sets the stage for a truly indulgent experience.

Upon entering, you're greeted by a charming display of freshly baked cookies, each one more tantalizing than the last. The variety is impressive, catering to every taste and preference imaginable. Whether you're a traditionalist craving classic chocolate chip or an adventurous spirit eager to try unique flavor combinations, there's something here to satisfy every craving.

What truly sets cookie apart is the exceptional quality of their cookies. Made with the finest ingredients and crafted with meticulous attention to detail, each bite is a symphony of flavor and texture. Whether it's the perfect balance of sweetness and richness in their chocolate chip cookies or the irresistible crunch of their cinnamon roll every cookie is a testament to the skill and passion of the bakers behind the counter.

But it's not just the cookies themselves that make cookie connect a standout destination—it's the entire experience. The staff here are not just friendly and welcoming; they're genuine cookie enthusiasts who take pride in sharing their love for baked goods with every customer. Their enthusiasm is infectious, and their recommendations always lead to delightful discoveries.

And let's not forget the ambiance. Cookie connect exudes charm and coziness, with its inviting decor and inviting atmosphere. Whether you're stopping by for a quick treat on your lunch break or settling in for a leisurely afternoon with friends, you'll find yourself feeling right at home amidst the warm glow of the store.

In conclusion, Cookie connect is more than just a cookie store—it's a destination for lovers of all things sweet and delightful. With its irresistible array of delectable treats, friendly staff, and inviting atmosphere, it's a place where every visit is a memorable experience. So next time you find yourself craving a cookie fix, do yourself a favor and pay a visit to cookie Your taste buds...

Two very bad experiences at Cookie Connect in Morristown. First few times I purchased cookies there they were oustanding. A few weeks ago, I took my daughter to pick up cookies on a Sunday night. It was 2 hours before closing. The cookies were stale. The birthday cake cookie had no cream on it. The Smore's cookie had no marshmellow. I chalked it up to a bad night, waited a few weeks, and decided to give them another try.

So, today, I ordered four cookies. I ordered two of the "February specials" which was the "Chocolate Covered Strawberry Brownie Batter Stufffed." I went into the store and was handed the box of cookies by an employee. The employee said nothing. I walked out. When I got back to my car, I noticed that the box had writing on it. The box said "We ran out of strawberry, sorry." See picture. The store replaced the two cookies I ordered with two random cookies without my knowlege or consent.

I understand that businesses run out of supplies. Cookie Connect had my phone number and email. They could have called or texted me to ask me whether I wanted to 1) cancel the order; 2) select two new cookies; or 3) just purchase the other two cookies.

When I arrived, the employee also could have given me those three options. Instead, she quickly handed me the cookies and disappeared into the other room.

Thus, I was charged for TWO COOKIE FLAVORS I DID NOT ORDER. Worse, the Strawberry special cookie was MORE expensive than the other cookies.

NEVER AGAIN. What terrible customer service. Fool me once, shame on you. Fool me twice, shame on me. I will never step foot in that...

Although I love cookie connect. I’ve been to Morristown 3 times and the two times I’ve gone, the service of the staff was definitely a 3/5. Not everyone! Even though there is a kiosk where customers can place an order, I believe customers still should be greeted when they walk through the door (times I went, I’ve been greeted once.) Especially if there is a first timer customer who doesn’t know about having to place an order through a Kiosk. As well, my last visit to Morristown I placed my order in the Kiosk (I was the ONLY customer inside) No Staff were in the front. It was a younger brunette male employee with Jordan’s and a bit older employee who were working. Only the older employee male was actually physically working but I was eyeing the younger gentlemen because he was just… trying to find work to do? I was not greeted at all. I was walked passed, no eye contact, just waiting for my delicious cookie cup :) It seemed he just wanted to talk to someone/ find something to do. But they were just talking in the back (which customers can vividly see and hear). I waited about 10 minutes just to receive a Cookie Cup….and they ran out of spoons :)

Cookie Connect is great and delicious. But it just seems that some of the staff need to work on their customer...