Do NOT waste your time going to this restaurant to pay for a service with these ghetto female workers and manager. GO SPEND YOUR MONEY ELSEWHERE. Kimisha G who I believe is the manager according to the name on my receipt and who took my order, is very ghetto and UNprofessional and needs to be FIRED. I ordered a quesadilla and asked for my meat to be spreaded throughout to each end since they only prep food in the middle to cheat customers, no one want flat bread on the end with no meat. Although I visited other times, I usually order tacos but his was my second visit requesting that and I believe they were in their feelings on May 16, 2024. A customer pay for a service and expect just that.....high quality. The obese light skinned girl prepared my food and wanted to play with my food as a younger aged mixed female smirked with her, including the manager. The girl barely put meat on my food and rushed it with the sauce like I didn't see her and thought it was funny with her staff. What you don't do is play with someone's food, my baby would have gotten some of that.....she really didn't want to see my other side. Once I got the food, I opened the quesadilla seeing how messy it looked then asked for a refund and stated how they smirked at each other prior to me getting my food. The entire ghetto staff needs to be replaced. It's sad that women can't be professional on a job yet be in their feelings and mistreat their own kind. All skinfolk ain't kinfolk. Clearly, they are jealous because I'm finer than them all and how I come in with my trucker headset on while they are on taco bell pay, and need a bath and a gym......not my fault they didn't...
Read moreI don’t know where to start other than my nerves being through the roof. This terrible cashier got the entire order wrong- I asked for double beef on everything on was charged for it on one and did not get it on any of them. When I told her it was wrong she gave me a container of small amounts of meat and said you weren’t charged for it. We were charged for it on the nacho bel grande and not the others but, again, didn’t get what I asked for. So, instead of going back and forth, we only demanded our extra beef on the one that was actually charged for and that was STILL WRONG. Her attitude was awful and handed my husband his container of a small portion of meat saying “ I’m starting to get irritated” and quickly closed the door.THEN YOU NEED TO GET ANOTHER JOB. Terrible service and I will definitely not ever in this life time, or the next, come back to this location. Honestly, Taco Bell is on my ban list at the moment. I’m pregnant and had a craving for this place- I won’t be having it again. I can not afford to get stressed or go back and forth with someone who doesn’t need the job. Distracted is an understatement- she was on the phone the entire time. How do I know? She had it on speaker or it was loud enough for me to hear someone else and she’s openly on the phone. She must have put in her 2 weeks or something or this location has no standards whatsoever. I recommend the one in Riverdale, they always seem to be having fun and I will not make the mistake of passing them again (IF AND WHEN I GO TO A TACO...
Read moreGood morning. Last night around 8pm (maybe 8:15pm at the latest) I drove to this location, cane through the drive-thru and requested a #3 meal which comes with an original supreme taco and a supreme burrito, but I wanted the taco changed to the doritos locos taco flavor instead with no sour cream on both. I also requested a Strawberry/lemonade Freezes to compliment my order, but before finishing said order I made sure to ask if that particular drink was available for purchase. I was advised that the drink was available so I proceeded to finish my order and drive over to the drive-thru window to pay and pickup. I was given a simple strawberry freezes before receiving my meal. I told the woman cashier that that was not the particular flavor I ordered and then she stated that the flavor I'd requested had been discontinued months ago. Before paying for my order I requested for a regular sized soda and to have the Freezes taken off of my ticket. Longest story shortened: the drink was still on my receipt and when I asked for a manager, it was implied that the .20 cent difference was not a big deal. After leaving in frustration and making time to check my meal, I found that my taco was still a regular supreme taco with no sour cream and not the doritos flavor I requested.
I am not one to leave reviews. I prefer conflict resolution in person, but the staff yesterday evening seemed to be run by young adults with no regard to customer service etiquette.
Find better employees. I will not be...
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