Taco Bell — Restaurant in Mount Airy

My fiance stopped by this location on his way home, we typically go to the one on north Andy Griffith parkway. However, today this location was along his way home. To start, we always have to test the mtn dew when we get our food from inside the lobby bc for some reason the fountain drinks in the lobby typically don't taste good at all. And per usual, it was horrible so he asked for them to give him mtn dew from the machine they have at the drive thru. The Andy Griffith location has zero issue or attitudes about getting the mtn thru the drive thru if the lobby machine tastes bad. But the people at this location got an attitude and told him there was no difference btwn the machines and they didn't want to get the mtn dew from the drive thru machine. He ordered our usual order which is 2 of the $5 boxes. With his, he always gets the taco changed to a soft taco and that's all he changes. I change mine to a soft taco, no lettuce and I get nachos with cheese and an extra cup of cheese instead of the cinnamon twists. They made both of the boxes like mine and didn't give the extra cheese. But what made everything downright horrible is when I opened the boxes... the burritos and tacos were disgustingly soaked in grease! I've never gotten food from taco bell with that amount of grease, it was so soaked in grease and they had such horrible attitudes that we decided to throw it away and get food from the va 500 bc we had done lost our appetite for any of their food. So, I absolutely DO NOT recommend this location. But I do highly recommend the north Andy Griffith location bc even on their bad days, its a million times better than this location in...

I only give this a 1 star because you can't go any lower. I know there is a shortage on items and the lack of interest in working, so this post is not about that but more so the long wait only to find out they are only accepting cash. I saw the line was a tad long, and was not in too big of a hurry so I pulled in and got in the drive thru line. The gentleman infront of me pulled into a parking space thinking he could get faster service inside (assuming). There were no paper or handmade signs on the door saying drive thru only. He turned around and left because he couldn't get in. I advanced through the drive thru looking at the windows and doors and the menu (what I could see anyway) and no signage cash only. The person infront of me was taking a long time to order just a few items (also not hearing the person taking orders tell them cash only). At this point I had already been in line for at least 15 minutes. Finally after a few more minutes of waiting get to the order area. I was looking at the menu and the guy asks if I'm paying with cash. I said no, he said sorry cash only. Are you kidding me? I pulled out of line and felt bad for the rest of the folks in line waiting. I hope they had cash. Point is if you are only accepting cash at lunch time or anytime really put a sign where people can see it before they wait...

First of all I don’t really leave reviews. Good or bad. But for me to leave a bad review it has to be horrible. It began by me waiting in the drive through for 25 minutes before being able to order. However now I realize it was because the were probably fixing peoples stuff they messed up. I ordered a few beef tacos, two beefy grilled cheese burritos and a chicken quesadilla. Had to wait another 15 minutes after I ordered to get to the window. Once I was at the window she only gave me one drink at first and I had to correct her and tell her I got another drink. Finally got my bag and opened it up and I just counted the items, saw it was the right count, and split. That was the dumbest decision I made all day. Once I got home I realized they put chicken in EVERYTHING!!!! All my tacos were chicken with a pathetic amount of meat in there. The beefy grilled cheese burritos didn’t even have cheese on the outside and both of them were chicken. The only thing that was supposed to be chicken was the quesadilla. It’s like y’all ran out of beef and just improvised. Y’all need to get it together man. I love Taco Bell now I’m going to have to start driving out of town to get it. I’ve never had one good thing to say about the Taco Bell on...