TOGO'S Sandwiches — Restaurant in Mountain View

I've been a loyal customer of Togos for over 15 years, coming nearly every week and always loving their kind staff and sandwiches. However, I've noticed a significant dip in food quality recently that's been quite disappointing. The ingredients have gone downhill, with once vibrant whole peperoncini now being flavorless. The pepperoncini and other fresh vegetables were the main draw to Togos for my family and I, but they are now cheap and low quality with the recent changes.

Additionally, they've introduced these confusing self-pay screens that make the ordering process far less efficient and enjoyable. I’ve seen multiple customers frustrated by it and it only makes the lovely amazing staff’s job all the more difficult. Sad how management makes the decisions with no consideration for the staff who have worked there for so long.

The staff here is wonderful, and it's sad to see them caught in the middle of these changes. It's clear that the out-of-touch management's decision to cut corners and implement these self-pay screens was a misstep. It's really disheartening to watch a place I once adored for its quality and service go this route. I hope they listen to their loyal customers and make the necessary...

Food was pretty average. I had the pastrami Reuben which everyone seems to be crowing and it tasted like a Pastrami Reuben. It's sad our expectations have reached a point that we are happy if food can atleast taste like what it is supposed to. Trust me there are much better custom sandwich shops in the bay area - Ike's lair for example.

My issue is with the service. I was the only customer there and no one else was there. They did not keep napkins in my bag and I would believe it's a reasonable request to ask for them. When I'm paying 18$ for a sandwich and you are pretty free, I would not expect to be spoken back to, when all I am asking for are a...

The start of a review is so daunting but i can say this when ever i open a door to any food store mostly restaurants I smell the air, covid is a bit on my mind with that in hail I'm looking for mildew over bleach, bleach on bleach, mildew yearnel cake over bleach. If i don't get horrified from the touch of the table i sit at. It's my newest restaurant. With that this Togo's is by far one of the best handled stores . The lady's that were on dute were so friendly and helpful i got what i wanted and all the parts to the sandwich were fresh I had a #4 it is in the top ten best sandwiches not that there is a bad or least liked. I'm stupid typing all...