Chipotle Mexican Grill — Restaurant in Muhlenberg Township

So DO NOT go to this chipotle. Poor customer service!! First of all the manager at night time here sucks. My husband went there to order food at 9 pm when they close at 11. He was turned away because they said mobile orders only. So he tried to do one but it told him its too late so earliest pick up time is tomorrow. So now its starting to add up. That location does that because they are cleaning 2 hours before hand and dont want to work. So i called corporate and customer care and complained. I then tried calling their store twice to let them know and they hung up on me twice. So i went back to the store to let them know and the manager couldnt even come out of the office to speak with me and the little girl working there was laughing at me the whole time. Higher ups were called and i pray something happens because they pick and choose what nights they do mobile orders and dont. Because the other night we went in and was able to order food perfectly fine. So my guess is its a certain manager that does that. So this place sucks and i wouldnt...

Updated review (July 26, 2023):

I've always liked Chipotle and considered a step up from Taco Bell. I really liked the flavor combinations. My friend got me hooked on the burrito bowls.

On my most recent visit, I had a bad experience. I got a veggie burrito bowl. Honestly, the food tasted fine for flavor but it didn't sit well with my stomach. I didn't eat much of it - probably about five or six bites of it.

I stopped eating and thought I should leave. Less than five minutes later I was vomiting in my car and vomited a few additional times within the next hour or so. I'm pretty sure it was food poisoning.

Out of morbid curiosity, I had put the food in the fridge to maybe revisit it as meal after I felt better. When heating it up and taking a few bites, the warning signs immediately returned that I was having a direct reaction to the food.

I ended up throwing out about $12 of...

management needs to be more involved in training staff and operating restaurant. the girl working by the rice and beans at 7:30 on 10/15 was incredibly rude. the staff usually here is pretty nice. she did not welcome me or greet any customers in front of me and had a horrible attitude when i asked for half chicken half steak. i was told “we don’t have any” so i asked if i could wait until the chicken and steak was ready (it was being made on the grill) she rolled her eyes and said it would be a 20-25 minute wait and she walked to the back. i ended up leaving without getting anything because i felt uncomfortable just waiting with her attitude. the amount of money i spend at chipotle is pretty immense so this is really disappointing to constantly have issues with this location. save yourself the hassle and just go to the one in wyomissing, the food quality is better and their...