Go to Wild Hero across the street. Friendlier people, better service and higher coffee quality.
Update; A rotund white female in a stained shirt claiming to be the manager told me I couldn't have my K-9 unit inside the location while ordering. I offered to provide her badge and documentation, but the manager said that she was not allowed inside reguardless. I asked if this was true with all Starbucks as I've been to this location 4 other times and many other locations with no issue. She replied "it's my Starbucks rule". I was amazed at her rudeness more than her made up rules.
Due to her conduct and appearance I was unsure if she was actually an employee at all, but she instructed the girl behind the counter not to serve us. The barista, on the other hand, apologized and stated that the manager "wasn't a dog person"
Upon further inquiry, this is not a Starbucks policy, nor supported by any...
Ā Ā Ā Read moreMe and another door dasher sat waiting at the counter for 10 minutes for our orders. 4 people working behind the counter and no one greeted either of us or tried to find our orders finally after 10 minutes I had to get Cassieās attention to check the name on a coffee that had been sitting behind the counter since Iād walked in and sure enough it was my order. Thereās a whole counter space dedicated to putting people orders so they can just walk up grab it and go and itās not even being utilized. Extremely annoying. Oh and the other door dasher walked out pissed because his order heād been waiting on was also sitting behind the counter in an open bag just sitting there where he couldnāt check it. Heād been in there waiting longer than me. Instead of apologizing for the lack of attentiveness toward the customers Cassie laughed at him for being upset when he walked out the...
Ā Ā Ā Read moreEdit: I actually talked to Skyler and he was fine with this review so I won't be contacting you
This is the most disrespectful place I've been. My 8 year old daughter goes in this morning with me for cake pops and a vanilla bean drink no coffee even involved 30 min later I ask what's the hold up and they straight up forgot her easy order. Then I ask to talk to the manager who helped her and took her order and a guy named Skyler who is also a manager wouldn't let me he didn't offer anything a refund nothing he just says "we're behind." Yet when I asked someone about her order they didn't even start it they lost it in their computer system. So if you so happen to like Starbucks go to the one in Yukon or it looks like they're building a new one on Mustang Rd. Or even better go to Wild Hero Coffee! I would never recommend this store and I will...
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