Bottlecap Alley Icehouse Grill
Bottlecap Alley Icehouse Grill things to do, attractions, restaurants, events info and trip planning
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We booked a retirement party on 6/28 - Friday for a special friend. The manager on duty was amazing!! Hands down. Lucas was accommodating, attentive, and empathetic to our needs. We had planned the party weeks in advanced and they said we would be on the patio, which was absolutely fine. However, upon arrival, we saw that there was no air conditioning on the patio, and there were flies everywhere as well. Lucas moved us inside without hesitation. The food was phenomenal. The cocktails need great work. But there was a 3rd server that came outside with our servers before we were moved inside out of the Texas heat, saying - 'the person that called said the patio would be great.' I'm the person that called. She was instigating and should be fired or refrained from speaking to customers if she's not going to help improve the situation. She didn't introduce herself, and I ignored that comment, and I ignored her (reminder, this is deep red east texas). We had senior Americans in attendance. That 3rd instigating server is the reason why there's a missing star in this review.
Chalone BrandenChalone Branden
00
Not impressed. Burger was ok, but missing the pickles and ketchup I ordered it to be with, and were on the receipt. Thought blue cheese was missing, at first, but was just all on one side. Really skimpy with the paid for, so called "premium" toppings. THIN layer of mushrooms. Tots were nearly undercooked. Staff was minimally attentive. I love the idea of this place, but the reality is somewhat less than I hoped. It has a drive-through, but I was told they may not open it (drive-through is open). Paper towels for napkins, no take out condiments. Cheap, cheap, cheap, but $14 for burger, side and drink. Not cheap. Burger was good enough, I will probably give them one more chance. I will update this review accordingly.
Dave CronkriteDave Cronkrite
00
Nearby Attractions Of Bottlecap Alley Icehouse Grill
Atwoods
Northview
AT&T Store
Mattress Firm Nacogdoches
Bearly Used
Rent-Buy
SFA Gardens Administration

Atwoods
4.5
(607)Click for details

Northview
4.1
(271)Click for details

AT&T Store
4.5
(270)Click for details

Mattress Firm Nacogdoches
4.8
(149)Click for details
Nearby Restaurants Of Bottlecap Alley Icehouse Grill
Maklemore's Ale-House & Bistro
Taquitos El Jaliscience
Sombrero's Coastal Tex-Mex & Cantina
Barkeep’s Eatery & Taps
Ocean Buffet
Cotton Patch Cafe
Asian City
Newk's Eatery
HTeaO - Nacogdoches
Dillas Quesadillas

Maklemore's Ale-House & Bistro
4.5
(599)Click for details

Taquitos El Jaliscience
4.4
(452)Click for details

Sombrero's Coastal Tex-Mex & Cantina
4.1
(340)Click for details

Barkeep’s Eatery & Taps
4.2
(297)Click for details
Basic Info
Address
3203 North St, Nacogdoches, TX 75965
Map
Phone
(936) 559-0000
Call
Website
bottlecapalley.com
Visit
Reviews
Overview
4.3
(433 reviews)
Ratings & Description
attractions: Atwoods, Northview, AT&T Store, Mattress Firm Nacogdoches, Bearly Used, Rent-Buy, SFA Gardens Administration, restaurants: Maklemore's Ale-House & Bistro, Taquitos El Jaliscience, Sombrero's Coastal Tex-Mex & Cantina, Barkeep’s Eatery & Taps, Ocean Buffet, Cotton Patch Cafe, Asian City, Newk's Eatery, HTeaO - Nacogdoches, Dillas Quesadillas
