KFC — Restaurant in Nacogdoches

Ok so maybe once a month I get a KFC craving, that my husband encourages because he does too, and I pull up to the drive through at KFC and today there is a computer printed piece if paper taped to the voice box where you order stating they are out of chicken. This happened during the Covid era numerous times but now it is happening again. Prices have almost doubled so I am wondering what is going on. Plus the drive through service person was surly and could barely crack a smile. I was fine with the food they had available and was just thankful that after doing errands and doctor appointments, that I did not have to cook tonight. But their service is awful and for a place that only serves chicken to run out of chicken all the time leads me to believe that there is maybe no reliable manager there and the employees are stealing the chicken? This has been going on for four years. If I were the franchisee of the Nacogdoches KFC, I would be...

This place should be avoided at all cost...the staff is rude, they refuse to substitute...and when I say refuse to substitute, I mean they usually out of everything and won't even give you a combo of what they have! I'm not talking during "off" hours...I'm talking about lunch times and dinner! Seriously, we will drive in and be told there is no chicken! What? A Kentucky Fried Chicken place with no chicken??? Yesterday, they were out of chicken and sides at 4:30 and we were told we could wait 45 minutes. Yeah, right! Update last review: Really? Just tried them again...it's 11:30am on a Thursday. This is a college town. Asked for a bucket of chicken and sides and was told the chicken was not ready....was then told "come back in an hour"...REALLY? KFC SHOULD CLOSE THIS NASTY PLACE DOWN. I hate to say that because the lack of competent people working in this town at fast food places, are what cost us...

Placed an online order to be picked up at 10:45 am only to be told in a rude voice by an employee that they weren't open yet! Granted that I had driven 32 miles one way to get there because this is the closest store to my hometown. After I asked why she informed me that the cook was late and didn't have a ride to work this morning and they were still closed and led me back to the door and locked it behind me. This is very bad business for KFC. I had to call Corporate to cancel my online order and have to wait 72 hours before I'm refunded my money. Since the Pandemic these young folks don't want to work and follow the rules they think they can do whatever they want to and don't have to face any discipline. Why do we continue to shop, eat or do business with these terrible stores and...