Walgreens — Local services in Nacogdoches

This is the most GOD AWFUL pharmacy ever!

HIPAA Violations! Have received prescriptions that belong to other people. The information sheet stapled to the bag had the right patient name, medication, etc. but, when the bag was opened at home, the sticker on the bottle was for an entirely different patient and medication. Thankfully, I read bottles and didn't actually take someone else's prescription medication. I'm pretty sure people generally aren't comfortable with the idea of random people they've never met knowing there name, address, doctor, and medications, Walgreens. Constantly sending app notices that prescriptions are ready when they aren't. If they ever say they will handle transferring a prescription, following up with an insurance or authorization error, etc. and that it "will be done today", IT WONT...EVER. Apparently, their customers are expected to do all of the work to fix any of their errors themselves. They literally seem to do NOTHING but count pills into bottles and mix powders to liquid. The 2-3 people on staff wondering around, dragging their feet, and being surly with the customers will absolutely disappear the very second the clock ticks to their "closed for meal break" time without a word, leaving anyone/everyone who has been standing in that line for 20+ minutes to shake their heads in amazed frustration and re-plan their entire working day (yet again) because of this Walgreens.

They are the only Walgreens in town and the only Express Scripts affiliate, which makes it akin to a hostage situation for the folks living here. Apparently, many people are willing to drive all the way to Lufkin just to avoid dealing with this...

Went to Walgreens today with my mom to get pictures and when we went up to pay a worker there, Kelly if i remember, said she SAW me take off a sales tag and folded it up. Before she even accused me we were in the skincare section and I saw a smaller CeraVe bottle was the same price as a the bigger bottle but the smaller one had a buy one get one half off and I showed my mom because the bottle itself was 18.99 and SHE took the sales tag off to see how much the original price was but it was the exact price and then she put it back on right after. When we got up to pay for the picture the worker asked me if something was wrong with the price that apparently I TOOK OFF and I said no and that it was still where it was and then my mom asked me what she was talking about since she doesn't know english well and i told her and my mom told the worker that she took off the tag. TELL ME WHY THE WORKER SAID THAT MY MOM WASN'T EVEN NEAR ME AND SHE “SAW” ME DO IT. She being stubborn and kept persisting that I took it off even when my mom literally told her that she was the one that took off the sales tag. After that the worker called her manager over and the manager told my mom that the worker told her that she saw someone take off the sales tag BUT DIDN'T KNOW WHO. Why blame ME if you don’t even know who did it. I’m not sure if her name is Kelly but all i know is that she looks to be in her 50’s and had very short gray/black hair. Walgreens isn’t even a good place their customer service SUCKS and they overprice things like 10x than they should...

On December 29, 2022, the Consolidated Appropriations Act of 2023 (Public Law No. 117-328) (the “Legislation”) was signed into law, which, under Section 1262 of the Legislation, contains the Mainstreaming Addiction Treatment Act (the “MAT Act”). The MAT Act repeals and eliminates the Drug Enforcement Administration's (DEA) “X” waiver registration requirement, which was historically required for a DEA registration in order for a practitioner registrant to prescribe buprenorphine (e.g. Suboxone, Subutex) for the treatment of Opioid Use Disorder (“OUD”). While Section 1262 eliminated the “X” waiver, Section 1263 of the Legislation imposes certain statutory training requirements for prescriber registrants, which are broadly summarized as requiring prescribers to receive not less than eight (8) hours of training on the treatment and management of patients with OUD. The training requirements will go into effect on June 21, 2023; however, in advance of that deadline, DEA and the Substance Abuse and Mental Health Services Administration (SAMHSA) are expected to publish guidance for compliance, which Quarles will continue to monitor.

In response to the Legislation, the DEA Administrator published a notice to all registrants acknowledging the elimination of the “X” waiver and noting DEA’s support for the MAT Act, while specifically informing prescribers of...