Subway — Restaurant in Nampa

I do want to preface this by saying I have a lot of patience for customer service having worked as a cashier for a two or three years in high school. I usually do not write bad reviews but this particular restaurant deserves it. In my life I've only written two or three bad reviews for businesses. I had a horrible experience at this Subway located in the Walmart next to Garrity and Franklin in Nampa. It was 6:29 pm on a Thursday (March 17th 2022) and I was stopping it and to get a sandwich before I picked up a few things at Walmart. I remember the time because I double checked to make sure it wasn't too late in the evening. Since it was only 6:29 p.m. most subways are open in the surrounding areas. As I entered Walmart, this particular Subway had the metal fence slightly shut so it looks like they were starting to wrap up for the night. But the fence was still open at the entrance, so I entered Subway to get my sandwich quick and move on with my shopping. There were two girls working the counter. One of them was helping a couple in front of me and the other was doing some cleanup behind the first girl. The second girl glared at me when I walked in, then walked over to the fence and angrily shut the fence more closed to block the door. She then walked over to the first section of the counter that contained the meat and cheese, and without saying anything to me, closed the glass top. And refuse to acknowledge that I was there. Not once did either of the girls say anything about closing as I walked in, and there are no hours posted near the entrance to let customers know when closing time is. Instead the staff decided to be rude to their customers, because they wanted to leave early. I have never had this kind of experience before and I've been to multiple Subways since it's one of my favorite restaurants for fast food. I was blown away at the rudeness and inconsideration these workers showed. I will never be visiting that Subway again. The management should check who they hire and put some better policies in place if they actually want customers to come. They could go as extreme as firing the girls that were working since I imagine they treat other customers as rude as they did to me. If you're in the area you can go south on Garrity and find another Subway restaurant that's about a half mile away from the one in Walmart where they have better service than the Subway in...

I went here Saturday night(10-26-2024) with my son around 6pm. We came here to get a quick dinner since I was working all day and needed to take a quick trip to Walmart. There was 2 ladies working that night and the lady who made my food was very unprofessional. I didn’t catch her name but she was the younger lady with darker hair. She acted like she was in a hurry and wanted nothing to do with working there. I get it working sucks but at least show some professionalism. She threw our sandwiches together and I mean she basically smashed our sandwiches together with everything we wanted.. I asked for both the sandwiches to be toasted and she literally threw out sandwiches in the toaster and slammed the toaster door. Everytime I asked for something to be added to my sandwich she seemed annoyed. I tried hard to be nice and kept saying thank you and sorry but she just didn’t care. She was super rude and her customer service sucked. When I finally sat down to eat my sandwich it was so messy and falling apart. Yes I order a lot on my sandwich but I have the same thing every single time I go to subway and I never had it soooo bad where I literally couldn’t eat it as a sandwich. It was thrown together and smashed and everything was falling apart. I love subway but will refuse to be served by her again if I ever see her. It...

The customer service I received today was painful. I mean, it actually made my head hurt. The only employee working could not have shown and worked with less motivation. If he had been any slower, he would have been a statue. I really hate leaving such negative reviews, but unfortunately this guy warranted one. I really think he was stoned. Some people can function well when stoned. Can be very productive. But not in this case. Or maybe that was the problem. Maybe he wasn’t stoned enough 🤷🏼‍♀️ When he finally finished making my one sandwich and I handed him cash to pay he looked at me stumped and asked me “wha-what’s this…I’m confused…what’s happening?” I had no words. I replied “I’m paying….with cash….” He then replied “oh oh, ya, sorry, I’m just really out of it. I mean I’m just really really out of it”. I am not even kidding. This was the exact conversation. I’m sorry, but this sort of customer service is not helping your...