READ BEFORE YOU GO HERE. This place sounds amazing, right? Wrong. When I heard bone marrow and barbecue I just knew I HAD to try this place out and decided that I would go for dinner. My dad and I got there and immediately were met with two groups of customers in-front of the entrance who were already waiting in line to be spoken to. The hostess was nowhere in sight and waiters kept walking back and forth giving us 0 acknowledgement. Fine, it’s not their job to greet us. Eventually the hostess reveals herself, she was kind, and my dad and I get sat pretty quickly. We sit down and it takes a while for our server to come up to us— again not the biggest problem. Here’s where things begin to take a steep downhill fall. We order the following as appetizers: The oysters, bone marrow, street corn and the Brussel sprouts. The bone marrow and oysters come out in a timely manner which I was pleased about only to discover the bone marrow is all bone NO marrow. Uh? It’s overcooked and the saddest portioning possible. Oh, and it comes with a giant slice of semi-toasted “toast” to smother your tiny portion of marrow onto one little corner, then eat the rest of the toast plain. Oysters were decent when you drown them in lime, remove the crap-ton of chimichurri and the giant Fresno chilis they tossed on-top. The corn and Brussel sprouts came out with the original hamburger and the brisket sandwich. Corn was decent, second to best thing there. Don’t expect it to taste like “authentic” street corn, but it’s good for what it’s worth. The Brussel sprouts were terrible. Just all over the place with some weird pineapple-y spicy juice as the glaze(?). The hamburger was great, if you don’t like a lot Mayo it’s not for you but I love it so not a problem though we did ask for medium rare and got well done which apparently is a common theme in other reviews too. Brisket was supposed to be on Texas toast and it was just on lightly toasted white bread and the meat was incredibly dry. Barbecue sauce was not at all barbecue sauce and is somehow sour? Nothing good about the brisket entree. The kitchen—which might I add is OPEN and VISIBLE—had a short server who has long hair and a beard dealing with the food and openly touching people’s meals without gloves. He would wipe his hands on his pants, drink from his drink then touch more food, and even ATE OFF PEOPLES PLATES. Keep in mind my dad and I were just watching this from our table and he had no shame in this extremely open kitchen. I don’t know where the manager was but the staff is a mess and so is the menu . Atmosphere is great though! Has potential if everything else reached its own potential as...
Read moreButchertown Hall in Nashville had really good reviews, but our experience was different. For myself, I chose the place because I wanted to try bone marrow. My coworkers looked at the menu and we decided to all go together. There were 6 of us. The smells coming off the grill were amazing!! We sat down and our waitress came over. Most of my coworkers got cocktails which weren't good. The margaritas were very sweet.... like a daiquiri. I just had water. Google reviews say $20 -$30 a person, but it was closer to $45. I had bone marrow - which was good, but very shallow. It wasn't worth the price. 3 of us ordered oysters, but they came back and said they only had one left. So, I cancelled mine, and the other person got something else. I had brussel sprouts, which were good, but lukewarm. My manager ordered tacos. They were cold. My team lead got the oysters. They were overdressed to the point she couldn't taste the oysters. Her fries were lukewarm. One person got a Caesar salad with chicken. She liked it. However, she also ordered mashed potatoes. They brought those late and they were cold. Overall, the food was seasoned well and would have been great if it was warm. The staff was very pretentious. Our waitress seemed to start out okay, but when we asked her if we could split the tickets she said she could only split them two ways. Our food was brought by a couple of different people. Maybe that's why my friend's potatoes were late and cold. We had to ask for them. We'd ask for the check to be split in two since they said that was the best they could do. When the check came, it was just one check. Not only that, but they had automatically added a 20% gratuity. I'm used to them adding that when there's a party of eight or more, but we were a party of six. This got some of my coworkers up in arms because figuring out the check was a little confusing. The person that was going to pay for it all anyway, and then we paid her back, was very upset and went and asked the manager if he could at least split the check in two. He was a jerk to her and said that it was very clear on their website and on their menu that they did not split checks. Obviously it wasn't clear because I didn't see it. Maybe they need to put it somewhere where people will see it. The whole experience overall was very mediocre. The word of the day is...
Read moreTried this place for a second time tonight and felt like I needed to finally write this review. The first time I attempted to go here, my mom wanted to take me out to a nice dinner while I’m visiting. We don’t have a reservation, show up around 6 expecting to wait a bit, and the host guy says it’s about 45 min. Sure fine, we give him our name and number and go to the bar to have a drink. About an hour goes by and we’re like hm that’s weird, haven’t heard anything yet (mind you the restaurant is still fairly empty at this point still). We go up to that same host, ask him where we are in line and he says “I don’t have your name down.” Hm, sir, you literally saw us and talked to us an hour ago and we gave you our name and number. He says he doesn’t know what happened but there’s nothing he can do, we can put our name on the list again at the end if we want. Not any attempt to rectify the situation. Whatever, we didn’t want to be Karen’s and we were over it and just leave. I try again last night while I have friends in town wanting to go. Sure, maybe it was just that one bad host let’s try again. We show up, ask to put our name down, and this other hostess truly has a “I don’t care if you live or die” vibe. Actively trying to get us to not enter this restaurant. Tells us it’s a 2 hour wait for inside, we ask if we can sit outside since there are many more tables open outside. She looks at us like we asked her to sacrifice her first born and says “I guess if you want to sit outside….?” Yes we do please put our name down. She does so with a grimace. We go to the bar and ask if we can sit at the outside bar which has no one at it. This server again looks at us like we are absolutely insane and just does a shrug. Like…we are trying to clear space to make everyone more comfortable! This time we actually get called when she says she would, and shout out to the waiter we had whose name I’m forgetting but he was a good vibe, but I have to say the food is not that good!! Meat was all overcooked and tough. The highlight was the bone marrow appetizer. Honestly this place is overhyped and there are better options for this type of food in Nashville. So if you want to dine at a place where the front of house staff wants nothing more than to see you not exist, go here! Otherwise...
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