Pizza Hut — Restaurant in Nashville-Davidson

What a joke of a Pizza Hut. For starters, when I called to place my order, the girl on the other end sounded like she had smoked a half ounce of beep beep lettuce. Normally this wouldn’t bother me, but it seemed it impede her speech and hinder her social instincts.

I ordered a large hand-tossed and some cinnamon sticks with zeal, being emaciated from a long day off from work. She gave me my total, offering me a 2 liter of “Mountain Dew: Code Red” for a dollar before closing the transaction. This was a little offbeat, considering I had spoken with clarity and ordered a sophisticated pizza, giving no indication that I lived in a trailer park.

I walked into the brightly lit corner store, crumpled cash in my hand, my face gaunt with hunger and bags under my eyes hanging like two dark moons on the horizon. When I told the man at the counter I was there to pick up an order, he looked at me with disgust and replied, “what order?”. I told him my name and he interjected like a man sitting before a jury defending himself, “we tried to call you, sir, we’re out of hand-tossed crust”. The word ‘sir’ seemed to catch somewhere in his throat, leaving a bad taste in his mouth. I thought to myself, ‘who is this Pizza Hut Big Shot?’

To my dismay, I had to settle for just the cinnamon sticks. He let an immense sigh and began pounding his fingers into the computer, it’s light shining on his oily skin and three chin hairs and gleaming off of his Merona glasses. “5.78”, he grunted. After waiting 15 minutes for the coveted sticks, he waddled over like an over fed duck at Central Park, his walking disrupted by the obscene amount of white bread fed to him every day. “Can I have an extra icing?”, I asked timidly, scared at this point from his aggressive attitude. Another sigh, followed by more pounding of the fingers.

“66 cents”. Time seemed to freeze around me. I looked up in disbelief at his dead eyes and slightly open mouth. “Is this how I die?”, I pondered. What a way to go out. Another day, another year, another Labor Day...

Worst customer service in bellevue. Ordered $50 worth of pizza tonight, waited the 35 mins to pick up, and one pizza was wrong. No big deal since I checked it before i left the parking lot. Went back inside only to be told very rudely by a guy that he was the one who took my order so he knew it was correct and that if I wanted another pizza I would have to pay for that pizza again. I explained that it wasnt correct and asked to speak to his manager. He went to the back and when he returned said the manager said the same. Pay for another pizza. When I asked to speak to him directly I was approached by another guy who was in earshot the entire time, told me he was the shift manager and he was saying the same. I asked who they were talking to in the back and was told it was the general manager. When I asked to speak to him I was told no that he was too busy to come up front but that was what he had decided so that was it. I finally have up and asked for a refund. Told they couldn't refund it due to it being on a card but they would void it out tonight and it should appear back in 3-4 business days. I asked for something showing that it would be returned to be told no again. I'm furious at this point. I finally told him that someone was going to write me something stating my refund or I would have law enforecement make them. I will never order from there again. I wouldn't rate this any stars but I have to in order to tell you...

Pizza was quickly delivered, was only warm though and a lot of special seasoning on cheese sticks but still tasted good. The only real issue was the delivery. The gentleman was very nice however, pulled into senior living with music blaring. I realize it was dinner time but alo6t of the people in this community have sensitivity to noise and also get extremely upset about that sort of thing. Even though I knew the song and generally wouldn't be an issue at my own home, I still felt it was very unprofessional and disrespectful to the tenants of this community. I only wanted to have a pizza with my grandfather not upset the neighbors upon my stay. Please consider having drivers turn the volume down when entering additions especially the senior living complexes. It scared my grandfather and another neighbor called and asked what was going on. Not to mention the office has expressed it being a concern for visitors of tenants so should go for delivery drivers as well. Please discuss this and know it's nothing personal just would appreciate consideration for the elderly and children as well as my daughter was a sleep in her great grandpa's arms. Again. The young man was pleasant just feel it should...