Crumbl — Restaurant in Nederland

I placed an online order. When I arrived at the store. There were people placing orders on the computer. I waited at the pick-up desk for someone to help me. The people that just placed their order recieved there order and the girl asked me what my name was and told me to wait until my order was ready soon. Yes, i was upset because my online order was not ready on time.

Online ordering is a service that offers convenience.

Get in and get out. Not having to wait in a line to get in a line, but again, this was not...

Had a disappointing experience at the Mid-County location today. Customer service was bad, several customers including myself had to wait longer than usual for our orders. The employees seemed overwhelmed and rushing orders. I was upset when I received my box of cookies dirty with icing all over. Counters were dirty and floors were dirty from the employees rushing to get orders out and not pay attention to cleanliness and presentation. I usually have a good experience so I was surprised by my...

So I have been going to this Crumbl cookie almost religiously every week since they have opened up and I have had nothing but great cookies, and great service. And one thing I love about Crumbl cookie is the owner is amazing. He is very polite and Will give you a dozen cookies for free if they mess up your order which that’s not possible because they have never messed up my order if I could give them 10 stars, I...