Food was good the 1st time we had Jersey Mike's and that's why this is a 2 star and not a 1.
Unfortunately, last week when we ordered for lunch online, we were quoted 15 minutes. We arrived at the expected time only to wait an additional 25 minutes before running out of lunch time and having to leave hungry. We called and canceled our order and got a refund but were very disappointed that we had to go without lunch. We wasted too much time waiting for food and did not have enough time to get lunch elsewhere.
I understand that it gets busy and things can take longer, but when you quote 15 minutes, and after 40 minutes, we still don't have food, that is just unacceptable. Had we been quoted 40+ minutes initially, we would have known that today was not the day for Jersey Mike's and picked a different location for lunch and tried Mike's again a...
Read moreI really hate leaving this review for the neenah location!! I normally have no issues with any of their stores!! But this time I had a total salad on my sub, and so much oil it -.that it tasted spoil!! The hot sub actually was so hot and greezy that it fell out of the bag without me Even realizing it, and I left it behind in the parking lot!!
I called and talked to the manager and was told that the charge would be reversed and i would see the credit in 24/48 hrs & they would be mailing out coupons at the end of her shift- NONE OF THIS HAPPENED AND THEREFORE I AM EXTREMELY UPSET!!
I WOULD LIKE SOMEONE TO PLEASE CALL ME IN REGARDS TO...
Read moreThe food tasted good, and ordering online was really simple. Picking up the order was quick and easy. My review mainly comes from the disappointment that is ordering a sub as a bowl.
I have attached a photo, it tasted alright but had very little vegetables in the bowl for the price. It was not nearly as much as is shown in the app. The order also was supposed to have extra meat but definitely appeared to not have extra and was less than is shown on the app.
While it tasted good it is not worth the price of $11 that...
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