Taco Bell — Restaurant in Nevada

Didn’t get my order right! The first time I was okay. Just let them know and give them a chance to correct it. Which what I asked for was 3 chicken chulupa’s with no tomatoes, the girl comes to me and says okay we will get it done, I said thank you and went to sit down thinking that she was making it. 30 minutes later I was curious as to why I haven’t gotten my 3 chicken chulupa’s with no tomatoes because everyone else that I was with is done with there food already and I haven’t had mine. So I go up there and I asked the girl about my 3 chicken chulupa’s with no tomatoes they all looked at each other in confusion and say oh we are making it now! Give them a few moment. I said okay. Finally I get my 3 chicken chulupa’s like under 2 minutes. Sat down opened it up getting ready to eat it and looked inside what did I see tomatoes!!! No big deal I’ll take it out right at this point I was hungry that I don’t care if I break out when eating the tomatoes or whatever. Bite into it what the hell was inside frito chips that I did not ask for! That was it for me! 1 time okay 2 times I’ll let it slide but 3 rd and the 4 th time in one visit to that location I won’t be going there again. I know that some people don’t care when a customer say they won’t go back there. But I just wanna put it out there THAT MY PARTY AND I WON’T BE GOING BACK THERE! And the worst part they didn’t even apologize for making the mistake when I first went up there to tell them they got my order wrong. They grab the chulupa’s from me and threw it in the trash. Walked away after telling me they were gonna make me 3 new ones waited 30 minutes 30 minutes to get it under 2 seconds the second time I went back up to ask them how longer is it gonna be? Bad service experience there on my...

I have never had an issue with this location as far as food. Today I was doing a delivery pick up order for a company and when I got there to pick it up the lady at the counter said, ‘That order been gone. Someone must have stolen it. We can’t re-make it.’ Welp. Off to write the google review. I recommend not ordering ahead of time from this location. I canceled the order and wasted my time. I did not even try to argue with her however, it’s definitely not the delivery person’s fault if somebody steals an order. Great customer service would entail to just remake it. (Tell me the news in a way that at the very least sounds like you can sympathize with me. Not rudely act like I did something wrong. I was there to help the restaurant.)

They lost me as a driver and I’m sure their hungry customer I wanted to help.

I don’t really know what to say. Honestly, I’m at a loss for words. Just go to the drive-through at this location is my...

I'm a wealthy baron from the East Coast. I have never experienced such hospitality in my life, even at Denny's. As I pulled into the Taco Bell parking lot, I was immediately impressed by the girth of the building. As soon as i opened the recently cleaned glass double doors, I was pleasantly and unexpectedly greeted with a chorus of warm welcomes from the staff members. I ordered my single burrito from the kiosk and a staff member on break struck up a conversation. We talked about a plethora of topics ranging from electoral politics, biomimicry, to A.I. technology and its implications on the work force. Jackie at the front desk offered me a free soda before my name was called with perfect pronunciation and timber. I then went to the saunce counter and to my surprise, there was a new breakfast salsa available. My only criticism is that the diameter of the trash can was a bit small. Otherwise, 5 star experience all...