Waffle House — Restaurant in New Albany

i used to regard this place VERY highly, but after today... i regard it as abysmal at best with the crew of female staff they had... the cook was beyond clueless, and the waitress had to be on HEAVY drugs.

we ordered an omelet well done with light crispy hash-browns and a sausage and egg hash-brown bowl add ham and gravy... the waitress didn't even write the ticket and got the order wrong, when we added a waffle we never received it at all... the omelet was raw and slimy and the hash-browns with it were burnt, the hash bowl, didn't come with the ham or the gravy at first and than when it was 'fixed' the gravy was cattery runny and stale, the sausage was burned, the hash-browns were nearly raw and the eggs were raw, raw enough in fact that i am suffering minor food poisoning symptoms from it.

smaller annoying gripes include asking for sugar over 5 times between me and my companion, requesting the waffle we ordered 4 separate times, asking for fresh brewed coffee and being replied to with a cold cup of coffee with a nasty floating film and "is dis aright, or dju want a fresh pot?" within a few MOMENTS of asking for fresh brewed pot. needing to refill our napkin dispenser and retrieve condiments myself...

today was supposed to be a nice meal, my mother and companion for this meal wanted to celebrate her 1 week past surgery fighting breast cancer... and instead we received such bad service that we left in disgust, she left before i even paid the ticket, which i reiterate was not written in the first place and i almost had to write out FOR the woman on staff...

if Waffle House reads this review i STRONGLY suggest they drug test and terminate employment of the female staff that were working this evening approximately...

My friends and I went to this Waffle House last night around 8:30pm so it was extremely late. When we got there it wasn’t busy only two other tables were taken and had their food already. We sat down at a table that was open and it definitely wasn’t wiped down because it was sticky. We sat and waited for someone to come over and after 5 minutes someone came over, she never introduced herself or even greeted us then she rudely asks if we were ready to order. We all had ordered and she didn’t write anything down so I already knew she was going to mess our stuff up, which she did over half of our order was wrong. She forgot part of my friends food and my friend had to go ask her for it. She never checked back up on us afterwards and then after everyone was almost done eating or halfway through their food she brings over the sides of gravy that my friends had asked for, which I think she charged me for biscuits and gravy instead of just them getting a side of gravy for their hash browns. The gravy had something in it that definitely was not a biscuit… needless to say they did not even touch the gravy. There were flys all over the place and getting in our food, they also had a leak in the ceiling and instead of mopping up the water on the floor they just put a bucket on top of the water that was already there. It was definitely the worst experience I’ve ever had at a Waffle House. She also never gave me the ticket so I have no idea what I was charged for. I would have been more understanding if the establishment was busy or if it was really late but it definitely wasn’t it was just extremely bad service I will never be coming to this Waffle...

A Hidden Gem in New Albany: Waffle House on W Spring St

Nestled in the heart of New Albany, the Waffle House at 325 W Spring St stands as a testament to culinary excellence and service par excellence. Upon my recent visit, I was greeted by the warm aroma of freshly cooked waffles, a scent that promised a feast for the senses.

The waffles, golden and crisp, were nothing short of delicious. Each bite was a harmonious blend of texture and taste, a reminder of the simple pleasures that comfort food can bring. But it wasn't just the food that left an indelible mark; it was the amazing service. The staff maneuvered through the bustling restaurant with grace and efficiency, attending to each patron with a personal touch that made the dining experience feel exclusive.

The chefs, the unsung heroes of this establishment, handled the pressure of a packed house with remarkable ease. Their ability to deliver dish after dish of consistent quality during peak hours was impressive, to say the least. It's a rare sight to witness such a seamless operation, where every member of the team is in sync, ensuring that every guest leaves satisfied.

This visit to Waffle House has set a new standard for me, one that many fine dining restaurants strive to meet but seldom do. It's a reminder that sometimes, the most extraordinary experiences come from the most unassuming places. Waffle House on W Spring St is more than just a restaurant; it's a beacon of exceptional hospitality and...